Store Manager

Heron Foods Limited; Stoke-on-Trent; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

30 days leave

Staff discounts

Wellbeing support

Long service recognition

Career development

Zusammenfassung

Heron Foods in Smallthorne (ST6 1PF) is seeking a Store Manager to lead a busy discount store. You will oversee daily operations, coach a high‑performing team and ensure excellent customer service while delivering sales targets and controlling stock and visuals.

Join a fast-growing retail group known for employee value, with generous leave, staff discounts and career progression opportunities. This role is permanent, 45 hours per week, and requires hands-on leadership in a community-focused

Qualifikationen

• Proven experience as Store Manager or in a senior retail leadership role.
• Strong team development and coaching abilities.
• Passion for retail, customer service and delivering results.
• Ability to thrive in a fast-paced, community-focused store environment.

Aufgaben

• Lead and motivate a store team to meet sales targets and deliver exceptional service.
• Ensure store presentation, stock management and health & safety compliance.
• Deliver outstanding customer service and resolve queries promptly.
• Develop talent and succession plans to support growth.

Kenntnisse

Store management

Team leadership

Customer service

Operational excellence

Stock management

Jobbeschreibung

Hours

45

Contract

Permanent

Location

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Smallthorne, ST6 1PF

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers:

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• Additional Perks: Recognition for long service.
• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

Leading and motivating your team to deliver exceptional results and achieve sales targets.

• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast‑paced, community‑focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters.