Store Manager

Pavers Ltd; Scarborough; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

Competitive salary up to £34,000

Discretionary annual bonus

Staff discount

Holiday entitlement

Company pension

Pavers Academy

Pavers Foundation

Wellbeing support

Gym discounts

RetailTRUST support

Employer recognition

Job summary

Pavers Ltd in Scarborough is seeking a Store Manager to lead our team and deliver exceptional customer service. You will be responsible for driving sales, managing people, and optimizing store operations across a 40-hour week on a rota including weekends.

You will champion a culture of growth, maintain a safe environment, and motivate colleagues to achieve targets. A strong commercial focus and leadership will help you thrive in our growing, family‑owned business.

Qualifications

• Experience in retail management or leadership role.
• Proven ability to drive sales and KPIs.
• Strong customer focus and communication skills.

Responsibilities

• Help customers look and feel great in our footwear.
• Showcase the feel great footwear that looks great.
• Drive store performance and KPI achievement through sound commercial decisions.
• Create a fun, welcoming and safe environment.
• Aim to achieve and exceed KPI targets.
• Plan and prioritise store activities.
• Analyse data and develop store strategy.
• Lead the team and support their development.
• Manage daily store operations.
• Lead and support the team and their growth.
• Support store operations and ensure organisation and safety.

Skills

Leadership

Team management

Customer service

Sales driven

Decision making

Attention to detail

Multi-tasking

Influence

Job description

We have an exciting opportunity to join our Pavers team in Scarborough working 40 hours over 5 days per week. This role will involve working weekdays & weekends on a rota basis., As Store Manager, you're the heart of our stores. Not only will you provide excellent, tailored service to our customers, you'll be there to:

• Helping our customers look & feel great
• Showcasing our 'feel great footwear', that feels as great as it looks
• Drive the performance, sales & KPI's, of your store by making sound commercial decisions
• Create a fun, welcoming and safe environment
• Achieving and exceeding KPI's
• Planning & prioritising
• Data analysis & strategy
• People management, leading the team & supporting their development
• Managing the operations of the store
• Lead and support the team and their development
• Support the operations of the store
• Maintain an organised, clean and safe working environment

Are you a goal-oriented individual who is driven by performance targets in a fast paced environment?

Do you have a track record of building and retaining strong teams whilst nurturing talent to succeed and progress?

Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?, Strong commercial awareness

• A passion for driving sales
• Focused on achieving results
• Ability to see and implement solutions for problems
• A great influencer
• A team player
• Self-awareness
• Strong leadership skills
• A 'can do' attitude
• A keen eye for attention to detail
• And is a great multi-tasker!

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.

Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine's three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.

From these modest beginnings, Pavers Shoes has grown to be a UK leader in today's footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people. We were delighted to be recognised as a 3 Employer with 'World Class' levels of workplace engagement and named the '2nd Best Retailer to Work For' by Best Companies in November 2024. In June 2025, we were also recognised as a 3 employer for workplace engagement and received an 'Excellent' rating for our Employee Experience from WorkL. Building on this success, Pavers has now also been recognised in The Sunday Times Best Places to Work 2026 list, celebrating organisations that lead the way in employee engagement, wellbeing and workplace culture across the UK.

We know our colleagues are our greatest asset, and we value the talent, passion and unique skills every individual brings to our team. We have created a workplace culture that promotes inclusivity, ambition, opportunity and growth for all colleagues because we know their dedication and commitment are the driving force behind our success. At Pavers, our colleagues feel part of the family.

At Pavers we know our colleagues are our greatest asset. We're passionate about our people and invest in them.

Let's see what's in it for you:

• A competitive salary of up to £34,000 dependent on experience
• Discretionary annual bonus scheme
• Generous colleague discount scheme, some of which can be shared with your family and friends!
• Holiday entitlement that increases with service
• Company contribution pension
• Pavers Academy - enter a world of training at your fingertips!
• Pavers Foundation - nominate a cause close to your heart to receive a donation!
• Wellbeing and financial support through RetailTRUST, Holidays that increase with service
• Company Pension Contribution Wellbeing Assistance through Retail Trust Enhanced Maternity, Paternity and Adoption Pay Gym Discounts Multiple Retailer Discounts