Store Manager

FRED PERRY; Portsmouth; On-site; GBP 32,000 - 42,000; Full time

Job summary

Fred Perry is seeking a store management professional to lead a high-performing team in our Portsmouth location. You will deliver premium customer service, drive sales, and ensure daily operations meet brand standards while upholding the brand’s Laurel Wreath heritage.

The role requires proven retail leadership, exceptional communication, and the ability to plan staffing, budgets and visual merchandise. You will monitor KPIs, reduce losses, coach staff, and respond quickly to changing business

Qualifications

• Experience in retail management - essential.
• Proven experience in building effective teams and motivating employees.
• Strong initiative and leadership skills.
• Understanding of various retail concepts i.e. (gross margin, markdowns, visual merchandising).
• Excellent communication skills.
• Able to adapt quickly and react positively to business needs.

Responsibilities

• Deliver a premium level of customer service.
• Monitor KPI's on a daily, weekly, monthly and annual basis.
• Ensure targets are met through planning and organisation of staff.
• Ensure staff are aware of sales targets and KPI's and contribute to shop goals.
• Plan all expenses for short and long term success.
• Ensure staff carry out policies and procedures as per guidelines.
• Investigate incidents of stock loss and report to Retail team.
• Monitor loss prevention to protect inventory and assets.
• Take action to lower expenses if sales goals are not met.

Skills

Retail management

Team leadership

People development

Communication skills

Business acumen

Job description

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style - and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.

KEY RESPONSIBILITIES:

• Ensure our store team deliver a premium level of customer service
• Monitor KPI's on a daily, weekly, monthly and annual basis
• Ensure that targets will be met through appropriate planning and organisation of staff
• Ensure that all staff are aware of sales targets and KPI's and contribute to achieving the shop goals
• Plan all expenses for short and long term success
• Ensure that all staff carry out operational policies and procedures as per the company guidelines
• Investigate all incidents of stock loss and ensure that it is reported to the Retail team
• Monitor a loss prevention to protect the company's inventory and assets
• Take necessary action to lower expenses if sales goals are not being met

THE PERSON

This is a great opportunity to be part of an ambitious brand that collaborates with some of the best designers and partners in the world!

• Experience in retail management - essential
• Proven experience in building effective teams and motivating employees
• Strong initiative and leadership skills
• Understanding of various retail concepts i.e. (gross margin, markdowns, visual merchandising)
• Excellent communication skills
• Able to adapt quickly and react positively to business needs

Commitment to Diversity and Equal Opportunity

We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.

If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you.