Store Manager

Clarksoutlet; Oxford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead their Oxford team. This role is perfect for someone with a customer-focused mindset and strong leadership skills. You will inspire a team dedicated to delivering exceptional shopping experiences while managing operational efficiencies. With a rich history in innovative shoemaking, this company offers growth opportunities and employee discounts. If you're ready to step into a rewarding leadership position where creativity and community are celebrated, this is the opportunity for you!

Benefits

Employee discounts on shoes

Growth opportunities

Fun work environment

Qualifications

• Positive attitude and a love for working with people.
• Experience in retail or customer service is a plus.

Responsibilities

• Lead and motivate the team to achieve targets.
• Manage sales floor and improve profitability.
• Recruit and develop a high-performing team.

Skills

Customer-focused mindset

Strong communication skills

Team leadership skills

Retail or customer service experience

Job description

Now Hiring: Store Manager – Walk the path and lead with Clarks!

Are you ready to step into a leadership role with a company that values passion, fun, and exceptional customer service? Clarks is looking for a Store Manager to lead our team at our Oxford store!

Why Join Clarks?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since 1825. That’s right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

What We’re Looking For:

• A positive, customer-focused mindset.
• Strong communication and team leadership skills.
• Ability to inspire and motivate a team passionate about creating an exceptional shopping experience.
• Retail or customer service experience (bonus points for leadership experience, but we will train the right person!).

Responsibilities:

• Lead and motivate the team to achieve targets and deliver excellent customer experiences.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Oversee the management of the sales floor during trading hours.
• Review commercial opportunities and customer feedback to enhance sales and take appropriate actions.
• Implement the trading plan, including visual merchandising, to ensure the store and team are prepared for all trading periods.
• Plan staffing levels according to trading needs and manage rotas.
• Complete all employment documentation to ensure accurate and timely payment for team members, including management team capabilities.
• Recruit, develop, and train a high-performing, engaged team.
• Manage Health and Safety procedures, ensuring team understanding of responsibilities.
• Handle Employee Relations issues fairly and in accordance with company policies.
• Review personal performance and maintain a development plan.
• Manage cash, stock, and security procedures to company standards, ensuring team understanding.
• Ensure store compliance with all legal and company requirements, including visual merchandising, PCI, data protection, and right to work.
• Drive the implementation of new initiatives to meet store objectives.
• Ensure effective store administration and stock management to maximize sales and minimize losses.

Employee discounts on our legendary shoes and growth opportunities within Clarks await you!

Be Part of Something Great!

If you’re ready to lead with Clarks and be part of a company that celebrates creativity, community, and customer connection, apply today!

This document describes the general nature and level of work only. It is not an exhaustive list of all skills, activities, duties, or responsibilities required of the employee for this job. Other activities, duties, and responsibilities may be added at any time.