Store Manager - Oxford

TN United Kingdom; Oxford; On-site; GBP 35,000 - 38,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager for their charity retail superstore in Oxford. This dynamic role offers the chance to lead a high-performing team and make a real impact on the community by supporting individuals experiencing homelessness. You will oversee daily operations, drive sales, and ensure a top-notch customer experience while working closely with local partners. Join this rewarding mission and help create meaningful change in people's lives while enjoying great benefits, including generous annual leave and a supportive work environment.

Benefits

33 days of annual leave

Stakeholder pension

Employee Assistance Program

Reflective Practice sessions

Qualifications

• Proven experience in retail management, preferably in the charity sector.
• Strong leadership skills with experience in training and supervising teams.
• Commercial acumen with a track record of exceeding sales targets.

Responsibilities

• Oversee day-to-day operations ensuring excellent customer service.
• Lead and motivate a diverse team of staff and volunteers.
• Drive income growth and manage stock effectively.

Skills

Retail Management

Leadership

Sales Targets

Customer Service

Communication

Organizational Skills

Inclusivity

Job description

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Store Manager - Charity Retail Superstore
Location: Oxford, Oxfordshire
Salary: £35,000-£38,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm

Are you a dynamic and experienced Retail Manager looking to make a real difference?

My client is looking for a passionate Store Manager to lead and expand their thriving charity Superstore based on Barns Road, Oxford. You will be a current Store Manager with the ability to work in a fast-paced environment, this is a high footfall Superstore so the ability to work with pace and offer a high-quality customer experience is a must.

This is a unique opportunity to use your commercial retail expertise to drive revenue while supporting a social enterprise dedicated to ending homelessness.

Why Join Us?

• Make a difference - Every sale directly supports the mission to provide homes, training, and meaningful work to people who have experienced homelessness.
• Lead a thriving retail operation - Oversee a high-performing team, maximise sales, and enhance customer experience.
• Diverse and rewarding role - Manage retail operations, house clearance services, and a fleet of five vans collecting donated stock.
• Work with purpose - Collaborate closely with the local community, offering training and development opportunities to individuals rebuilding their lives.
• Great benefits - Enjoy 33 days of annual leave, a stakeholder pension, and access to Employee Assistance and Reflective Practice sessions.

The Role
As the Store Manager, you will:

• Oversee the day-to-day running of the charity retail superstore, ensuring excellent customer service and sales performance.
• Lead and motivate a diverse team of staff, volunteers, and companions (people with lived experience of homelessness).
• Drive income growth, manage merchandising, and optimise stock management.
• Oversee house clearance operations and a team managing stock collection and deliveries.
• Ensure health & safety compliance and maintain high operational standards.
• Collaborate with the Learning & Development Manager to support companion training and work experience programmes.

What We're Looking For

• Proven experience in retail management, preferably within the charity sector or a social enterprise.
• Strong leadership & people management skills, with experience of training, coaching, and supervising teams.
• Commercial acumen, with a track record of meeting and exceeding sales targets.
• Excellent communication and organisational skills to manage a busy and varied retail environment.
• Experience working with vulnerable people and a commitment to inclusivity and empowerment.
• Hands-on and proactive approach, with a passion for social impact.

If you have experience in Store Management and you have passion and enthusiasm for the non-profit sector, then this role could be for you…