Store Manager

Matthew James Recruitment Ltd; Orpington; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Uncapped commission

6.4 weeks holiday

Company pension 5%

Annual awards

Job summary

Matthew James Recruitment Ltd is assisting a national retailer in recruiting a Store Manager for our Orpington showroom. You will lead a small team, drive sales, and ensure exceptional customer service. The role includes an uncapped commission structure and opportunities for career progression.

The position requires an experienced retail leader who can work to a target-driven plan and adapt to a growing business. A competitive salary and benefits are offered.

Qualifications

• Experience in retail management or showroom leadership.
• Able to coach and develop a small team.
• Strong customer service focus and sales drive.
• Confident in communication via in person, phone and email.

Responsibilities

• Lead and motivate a small team to hit store targets.
• Coach staff and support their development.
• Drive sales and maintain a customer-focused environment.
• Advise customers on products and services; follow up on samples.

Skills

Retail management

Sales leadership

Customer service

Communication

Team motivation

POS systems

Tools

POS systems

Job description

Store Manager - Orpington

Basic Salary: £32,000 per annum, potentially negotiable depending on experience

Earnings: Uncapped commission, with top performers earning an average of £50,000 per year

Hours: Average of 37 hours per week across a three-week rolling rota

The Opportunity

We are recruiting an experienced and commercially driven Store Manager on behalf of a successful and expanding national retailer.

This is an excellent opportunity to lead a small sales team, deliver outstanding customer service and benefit from a highly rewarding, uncapped commission structure.

The successful candidate will take responsibility for the day-to-day running of the Orpington store, ensuring sales targets are achieved while maintaining excellent standards throughout the showroom.

Key Responsibilities

• Leading, motivating and developing a small team to achieve individual and store targets
• Coaching employees and supporting their ongoing development
• Leading by example and creating a positive, customer-focused environment
• Advising retail and trade customers on suitable products and services
• Following up with customers who have requested product samples online
• Contacting local trade customers by telephone and email to promote products and generate new business
• Maximising every sales opportunity and helping the store exceed its performance targets
• Maintaining a clean, welcoming and professional showroom
• Supporting the click-and-collect service, including some manual handling
• Ensuring every customer receives a friendly, knowledgeable and professional service

About You

• Have previous retail management, showroom management or sales leadership experience
• Be an approachable and motivational leader
• Lead from the front and enjoy working within a target-driven environment
• Have a genuine passion for sales and customer service
• Be commercially aware and motivated by uncapped earning potential
• Communicate confidently in person, over the telephone and by email
• Be comfortable using technology and learning new systems
• Embrace change and adapt positively within a growing business
• Be comfortable working independently when required

Previous flooring or industry-specific experience is not essential, as full product and systems training will be provided.

Working Hours

You will work an average of 37 hours per week across a three-week rolling rota, including weekends.

You will receive at least two days off each week, with three days off during the third week of the rota.

The store operates with a small team, typically with two employees working at any one time. The position may therefore involve periods of lone working.

Salary and Benefits

• Basic salary of £32,000- £35,000 per annum
• Salary potentially negotiable depending on skills and experience
• Uncapped individual commission on every sale
• Tiered commission structure, allowing you to earn more as your sales increase
• Additional earning potential as store performance improves
• Top performers earn an average of £50,000 per year
• Regular incentives and raffles, with thousands of pounds in prizes available
• Average 37-hour working week
• 6.4 weeks' annual holiday entitlement
• 5% employer pension contribution
• Enhanced maternity and paternity package
• Company loyalty scheme
• Discounts with major retailers
• 25% discount on company products for friends and family
• Annual company awards
• Health and wellbeing support
• Employee communication and recognition platform
• Excellent career progression opportunities, with more than 70% of managers promoted internally
• Opportunities to support charitable and environmental initiatives
• Free parking
• Uniform provided
• Full product and systems training

This is an excellent opportunity to join a growing national business that offers strong earning potential, comprehensive training and genuine opportunities for career progression