Store Manager

Starbucks Coffee Company; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team in a vibrant retail environment. In this role, you will empower your team to deliver exceptional customer experiences while driving store profitability. Your leadership will set the tone for a collaborative and inclusive workplace, where every partner feels valued. With a competitive salary and a range of benefits including training and development opportunities, this position offers a chance to grow your career in a supportive atmosphere. If you thrive in a fast-paced setting and are passionate about fostering community, this is the perfect opportunity for you.

Benefits

28 days holiday

Free drinks and food during shifts

Store bonus program

Bean stock options

Comprehensive training

30% discount on food and beverages

Life assurance

Interest-free loans for rental deposits

24/7 Employee Assistance Programme

Recognition schemes for excellent service

Qualifications

• Previous experience in leading a team in retail or hospitality.
• Ability to analyze data to improve customer experience.

Responsibilities

• Execute store operations and ensure coverage during shifts.
• Collaborate with leaders to manage labor within budgets.
• Support partner growth through coaching and relationship building.

Skills

Team Leadership

Retail Management

Customer Service

Data Analysis

Coaching

Job description

Job Description - Store Manager (250030728)

Job Number:

250030728

Job Posting

17 Apr 2025

Unposting Date

Ongoing

Location

UK-England-London-Nine Elms Sainsbury's (Store# 49661)

Starbucks - Store Manager

We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.

We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks, you will be empowered to treat the store as if it is your own business.

To be successful in this role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create the Starbucks experience for our customers and partners. You’ll understand your market, get to know the competition, and identify opportunities to drive store profitability and business growth. You’ll be an ambassador for our partner networks, ensuring our partners feel a sense of belonging.

The best part about this role is that no two days are ever the same! As a store leader working in a dynamic store, you’ll set an example and lead from the front on shift. A typical day could include:

• Executing store operations through your team, during scheduled shifts and your days off, ensuring coverage for opening, closing, and weekends
• Analyzing data and observations in-store to inform decisions that improve customer experience and store performance
• Collaborating with store leaders to use forecasting and scheduling tools to manage labor within budgets and recruit diverse, talented partners to meet store needs
• Cascading and implementing new initiatives to enable operational excellence and drive business results
• Supporting partner growth through performance management, coaching, and relationship building to understand their challenges, needs, and aspirations
• Setting challenging yet achievable goals to boost engagement and partner performance

Our stores’ hours may include early mornings, evenings, weekends, nights, and holidays.

All retail partners begin their journey with an introductory training program led by in-store trainers and coaches, designed to immerse you in Starbucks culture and set you up for success. These programs are delivered in-store and support on-the-job learning with your manager.

In return, we offer a competitive starting salary and benefits including:

• 28 days holiday (including Bank Holidays), plus a special day annually to celebrate a personal milestone
• Free drinks and food during shifts
• Store bonus program
• Bean stock options for partners
• Comprehensive training and access to Starbucks Global Academy for continuous development
• A weekly free bag of coffee and a 30% discount on food, beverages, and merchandise
• Discounts with local and national retailers via Perks at Work
• Life assurance
• Home Sweet Loan (interest-free loans for rental deposits)
• 24/7 Employee Assistance Programme for partners and their families
• Recognition schemes and awards for long service and excellent customer service
• Long-term career opportunities within stores and support centers

If you’re seeking a new challenge, you’ll be welcomed, challenged, inspired, and heard here. Because here, you belong.

Application Process:

Application > CV review > First-stage interview > Second-stage interview > Offer & onboarding

Starbucks is committed to diversity and inclusion. All applicants and partners are treated fairly, regardless of race, religion, sex, nationality, age, disability, sexual orientation, marital status, gender identity, or expression.

Know someone who would be perfect for this role? Share this opportunity! At Starbucks, there’s always room for one more.