Store Manager

The Foschini Group; Liverpool; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Free clothing allowance

Staff discount

Holiday entitlement

Financial wellbeing support

Maternity package

Virtual GP

Job summary

TFG London is seeking an exceptional Store Manager to lead our multi-brand Liverpool One store, bringing Hobbs, Phase Eight, Whistles and White Stuff together under one roof. You’ll steer a large, complex team across five brands and align customers, people and commercial priorities to create an outstanding shopping experience.

You’ll inspire and develop your team, own sales and KPIs, champion customer service on the shop floor, and foster a collaborative culture across brands.

Qualifications

• Retail leadership experience leading large teams
• Experience managing multi-brand store operations across several brands

Responsibilities

• Inspire, support and develop a diverse team, creating a positive environment where everyone feels valued and can thrive.
• Take ownership of sales, KPIs and profitability, identifying opportunities to grow performance across all five brands.
• Stay connected to the shop floor, champion outstanding customer service and bring each brand to life for our customers.
• Build a collaborative culture across brands, creating a connected team that shares knowledge, celebrates success and works towards common goals.
• Coach your team with care, build confidence and capability, and support individuals to achieve their potential.
• Balance people, customer and commercial priorities in a fast-paced environment, adapting quickly as the business evolves.

Skills

Retail leadership

Multi-brand store management

Job description

At TFG London, we're home to some of the UK's most loved premium fashion and lifestyle brands, including Hobbs, Phase Eight, Whistles and White Stuff. Now, we're bringing them together under one roof at our exciting Brand House at Liverpool One - and we're looking for an exceptional Store Manager to lead the way. This role is an opportunity to do things differently. You'll lead a larger, more complex, multi-brand store, bringing together different teams, customers and commercial priorities to create one exceptional shopping experience. As part of one of the fastest-growing areas of our business, you'll have the chance to stretch yourself, broaden your leadership experience and make a real impact.

What you’ll do

• Inspire, support and develop a diverse team, creating a positive environment where everyone feels valued and can thrive.
• Take ownership of sales, KPIs and profitability, identifying opportunities to grow performance across all five brands.
• Stay connected to the shop floor, champion outstanding customer service and bring each brand to life for our customers.
• Build a collaborative culture across brands, creating a connected team that shares knowledge, celebrates success and works towards common goals.
• Coach your team with care, build confidence and capability, and support individuals to achieve their potential.
• Balance people, customer and commercial priorities in a fast-paced environment, adapting quickly as the business evolves.

You'll be an experienced retail leader who knows how to bring people together and turn commercial opportunities into results. You'll be confident managing a high-performing team, interpreting KPIs and making decisions that balance people and performance. You'll love being on the shop floor, have a genuine passion for customer experience and lead with empathy, energy and accountability. Just as importantly, you'll be excited by the opportunity to work across multiple brands, embrace a bigger retail environment and help shape something new.

TFG London Inclusion and Diversity statement of commitment

At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

We want to give you the tools, support and opportunities to grow your career in the direction you choose.

Benefits

• Free clothing allowance
• 70% staff discount
• Up to 34 days' holiday entitlement
• Financial and wellbeing support
• Enhanced maternity package
• 24/7 virtual GP service
• Plus much more!

This is a 12-month fixed term contract