Store Manager - Maternity Contract

TFG Brands London; Liverpool; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Free clothing allowance

Up to 34 days' holiday entitlement

Financial and wellbeing support

Enhanced maternity package

24/7 virtual GP service

Job summary

TFG London at Liverpool One is seeking an exceptional Store Manager to lead a multi-brand store uniting Hobbs, Phase Eight, Whistles and White Stuff under one roof.

You'll lead a larger, more complex team, balancing people, customers and commercial priorities to create an outstanding shopping experience across five brands. You’ll drive sales, coach leaders, and shape a connected, high-performing retail culture across brands.

Qualifications

• Seasoned retail leader with proven ability to drive sales and profitability.
• Strong experience leading multi-brand teams and balancing commercial priorities.

Responsibilities

• Inspire, support and develop a diverse team.
• Take ownership of sales, KPIs and profitability across all brands.
• Stay connected to the shop floor and champion customer service.
• Build a collaborative culture across brands and share knowledge.
• Coach your team to develop confidence and capability.

Skills

Leadership

Retail operations

KPIs interpretation

Customer experience

Tools

Point-of-sale systems

Job description

At TFG London, we’re home to some of the UK’s most loved premium fashion and lifestyle brands, including Hobbs, Phase Eight, Whistles and White Stuff. Now, we’re bringing them together under one roof at our exciting Brand House at Liverpool One – and we’re looking for an exceptional Store Manager to lead the way.

This role is an opportunity to do things differently. You’ll lead a larger, more complex, multi-brand store, bringing together different teams, customers and commercial priorities to create one exceptional shopping experience. As part of one of the fastest-growing areas of our business, you’ll have the chance to stretch yourself, broaden your leadership experience and make a real impact.

What you'll do

• Inspire, support and develop a diverse team, creating a positive environment where everyone feels valued and can thrive.
• Take ownership of sales, KPIs and profitability, identifying opportunities to grow performance across all five brands.
• Stay connected to the shop floor, champion outstanding customer service and bring each brand to life for our customers.
• Build a collaborative culture across brands, creating a connected team that shares knowledge, celebrates success and works towards common goals.
• Coach your team with care, build confidence and capability, and support individuals to achieve their potential.
• Balance people, customer and commercial priorities in a fast-paced environment, adapting quickly as the business evolves.

Who you'll be

You’ll be an experienced retail leader who knows how to bring people together and turn commercial opportunities into results. You’ll be confident managing a high-performing team, interpreting KPIs and making decisions that balance people and performance.

You’ll love being on the shop floor, have a genuine passion for customer experience and lead with empathy, energy and accountability. Just as importantly, you’ll be excited by the opportunity to work across multiple brands, embrace a bigger retail environment and help shape something new.

What's in it for you?

We want to give you the tools, support and opportunities to grow your career in the direction you choose. Alongside the chance to be part of an exciting new store opening, you'll enjoy:

• Free clothing allowance
• Up to 34 days' holiday entitlement
• Financial and wellbeing support
• Enhanced maternity package
• 24/7 virtual GP service
• Plus much more!

Ready to make your mark?

This is more than your next Store Manager role. It’s an opportunity to broaden your experience, lead across some fantastic brands and help shape the future of multi-brand retail at TFG London.