Store Manager

Nobody's Child; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Store Manager in Leeds, where you'll lead a passionate team in delivering exceptional customer service while promoting sustainable fashion. Your role will involve managing daily operations, driving sales performance, and nurturing talent within the store. This is an exciting opportunity to be part of a mission-driven brand that values eco-conscious practices and aims to make a positive impact in the fashion industry. If you have a knack for team management and a passion for sustainability, this could be the perfect fit for you.

Qualifications

• Management experience in a fast-paced retail environment.
• Passion for sustainable fashion and strong people management skills.

Responsibilities

• Managing a team of store assistants and ensuring smooth store operations.
• Driving performance and achieving sales targets through excellent customer service.
• Maintaining stock levels and providing styling solutions to customers.

Skills

Customer Service

Team Management

Sales Performance

Visual Merchandising

Organization Skills

Tools

POS Systems

Job description

Job Description

About us:

At Nobody’s Child, we’re driven by creating responsible and affordable fashion for kind and spirited women, without costing the earth. Our message is clear: we believe thoughtfully made clothes can exist at an accessible price point with sustainable materials. We are an independent, London-based brand, powered by a passionate team of change makers and skilled people who make our clothes. We partner with leading UK and International retailers, building special and impactful partnerships, allowing us to reach millions more eco-conscious customers every day. The good news? you could be apart of our journey.

About you:

Nobody’s Child are currently looking for an experienced Store Manager to join our brand new store opening in Leeds. Acting as a brand ambassador, you’ll represent our brand, bring excellent customer service skills and live and breathe our core values of sustainability and eco-conscious fashion. You'll drive team development and success, nurturing our store talent and managing performance and store KPI's.

Day to day, your responsibilities will include:

• Managing a small team of store assistants and supervisors, and the overall smooth running of the store.
• Managing team roster and scheduling.
• Managing all people related issues including performance management and conduct.
• Ensuring high levels of customer satisfaction and experience through excellent sales service.
• Driving performance and sales targets/KPIs.
• Assessing customers needs and providing assistance and information on all in store Nobody’s Child product.
• Following and achieving the department’s sales goals on a monthly, quarterly and yearly basis, going above and beyond to drive sales.
• Maintaining stock levels and presentable condition assigned areas.
• Ensuring consistent knowledge on Nobody’s child products and new ins, with an ability to cross sell products and offer styling solutions to customers.
• Process POS (point of sale) purchases.
• Handle returns.
• Suggest ways to improve sales through visual merchandising and styling.
• Represent our brand positively and passionately.

You'll come with management experience in a fast paced retail environment, a passion for sustainable fashion and our mission, and great people management and organisation skills.

If this sounds like your next opportunity, please apply and we will be in touch!

At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey.