Store Manager - Resorts World

Levi Strauss & Co.; Birmingham; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Uniform support

Paid time off

Wellbeing support

Leadership development

Career progression

Job summary

Levi Strauss & Co. is looking for a Store Manager at Resorts World, Birmingham, to own profit and loss and lead a high-performing team. You will drive commercial performance, develop staff, and ensure exceptional customer service in a busy retail environment.

You will manage stock, payroll, rotas and admin processes while upholding Levi’s brand values and presenting an engaging store image. The role requires flexible hours, including evenings and weekends.

Qualifications

• Experience leading a retail store in a fast-paced environment.
• Strong commercial mindset with a track record of driving KPIs and controlling costs.
• Ability to develop, engage, and retain high-performing teams.
• Solid understanding of HR policies and employee relations.
• Operational knowledge across stock, admin, payroll and compliance.

Responsibilities

• Own store profit and loss by identifying opportunities and delivering actions.
• Lead and develop a high-performing store team to deliver service and results.
• Analyse commercial data and KPIs to drive performance.
• Monitor store performance with reporting to the District Manager and actionable plans.
• Take responsibility for stock, payroll, rotas and admin processes.
• Recruit, onboard and develop team members aligned with Levi’s brand and values.
• Coach, train, and plan succession to build leadership bench.
• Ensure high standards of visual merchandising, brand presentation and operations.
• Act as a brand ambassador and embed our culture and values in all you do.

Skills

Retail leadership

KPI driven

HR & employee relations

Store operations

Payroll & stock

Job description

About Us

Levi Strauss & Co. is an iconic company with brands that are loved around the world. Here, you can be yourself and be part of something bigger. You can do what you love while staying true to who you are. Come find your fit – and your future – at LS&Co.

What You’ll Be Doing

• Owning the store’s profit and loss performance by identifying and delivering commercial and profit‑driving opportunities
• Leading, motivating, and developing a high‑performing store team to deliver exceptional customer service and results
• Analysing commercial data and KPIs, turning insight into clear actions to drive performance
• Monitoring store performance through reporting and regular updates to the District Manager, supported by robust action plans
• Taking full responsibility for store operations including stock management, payroll, rotas, and administrative processes
• Recruiting, onboarding, and developing high‑calibre team members who live the Levi’s® brand and values
• Creating a strong leadership bench through coaching, training, and succession planning
• Ensuring consistently high standards of visual merchandising, brand presentation, and operational excellence
• Acting as a brand ambassador, leading by example and embedding our culture and values in everything you do

What You’ll Bring

• A genuine passion for the Levi’s® brand and a strong alignment with our values
• Proven experience successfully leading a retail store in a fast‑paced environment
• A strong commercial mindset with a track record of driving KPIs and controlling costs
• Demonstrated ability to develop, engage, and retain high‑performing teams
• Solid understanding of HR policies, people processes, and employee relations
• Strong operational knowledge across stock, admin, payroll, and compliance
• Confidence making decisions, taking ownership, and leading through change
• Flexibility to work evenings, weekends, and bank holidays

What’s in It for You

• Competitive pay, with performance-based incentives aligned to your role and impact
• Generous employee discount and uniform support to represent Levi’s® with confidence
• Paid time off and public holidays in line with local legislation
• Access to wellbeing support, including mental health resources and employee assistance programmes
• Ongoing leadership development, coaching, and clear pathways for career progression
• The opportunity to lead within a purpose-driven, inclusive brand that celebrates individuality and supports communities

Benefits and reward offerings may vary by country and are aligned with local market practices.

LS&Co. is an affirmative action and equal employment opportunity employer.

We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

LOCATION

Resorts World, Birmingham, United Kingdom

TIME TYPE

Full time

Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.