Store Manager

Aqumen Business Solutions; Ilkley; On-site; GBP 30,000 - 37,000; Full time

Job summary

Aqumen Recruitment, on behalf of Aqumen Business Solutions, is seeking a Store Manager for a prestigious Ilkley store. You will lead a team of 15 and drive sales while upholding high standards and store security.

The role focuses on strong leadership, staff development, stock control, and delivering exceptional customer service in a family-values environment. Applicants with fashion/footwear experience are welcome.

Qualifications

• Proven retail sales and management experience.
• Strong leadership, communication and organisational skills.
• Experience in stock management and staff training.
• Willing to undertake training and development as required.

Responsibilities

• Lead a team of 15 to achieve sales turnover goals and maintain store standards.
• Oversee staff training, recruitment, and inductions in line with company standards.
• Manage overhead budgets and control staff costs within plan.
• Deliver exceptional customer service in line with Five Star Service expectations.
• Monitor stock levels, displays, and merchandising using reports for product promotion.

Skills

Retail management

Leadership

Stock management

Staff training

Customer service

Communication

Job description

VACANCY: Store Manager

LOCATION: Ilkley

SALARY: Up To £33500

Aqumen Recruitment is thrilled to present a remarkable role for a Store Manager at a prestigious store in the beautiful town of Ilkley. This is a chance to join a company with over a century of heritage, still proudly owned by its founding family. This independent retailer is renowned for its commitment to family values and exceptional customer service.

As a Store Manager, you will lead a dedicated team of 15 staff, managing a store with an annual turnover of approximately £950k. This role offers the satisfaction of driving sales and profit through effective store management, ensuring high standards in all areas, and taking full responsibility for store security.

Key responsibilities include:

• Collaborating with the Operations Manager to review and achieve sales turnover budgets, and communicating these goals to your team.
• Supporting branch staff and overseeing specific sales transactions.
• Ensuring all staff are fully trained to maximise sales potential.
• Managing overhead budgets and maintaining staff costs within budgeted plans.
• Recruiting and inducting staff in line with company standards.
• Delivering exceptional customer service in accordance with the Five Star Service Agreement.
• Handling customer complaints professionally and ensuring after-sales service is utilised effectively.
• Maintaining high standards of window and interior displays.
• Using merchandise reports to promote products effectively.
• Monitoring local trends and stock requirements to ensure effective stock management.

The ideal candidate will have proven retail sales and management experience. Strong leadership skills, excellent communication, and organisational abilities are essential. Experience in stock management and the capability to train and motivate staff are crucial. The candidate must be adept at handling disciplinary and grievance issues, and willing to undertake further training and development as required.

Flexibility regarding working hours and occasional cover at other branches is necessary. Applications are particularly encouraged from those with experience in fashion, footwear, clothing, and accessories.

Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.