Store Manager

Zachary Daniels; Harrogate; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Staff discount

Career progression

Professional development

Job summary

Zachary Daniels in Harrogate is seeking a Store Manager for our premium retail brand. You will lead day-to-day store operations, inspire the team and create a welcoming space that reflects the brand's values and standards.

The role focuses on delivering personalised customer service, driving sales and KPI performance, and ensuring excellent visual merchandising. A proven retail leader with a passion for premium lifestyle and design is preferred.

Qualifications

• Experienced retail manager with a confident, approachable leadership style.
• Passionate about premium lifestyle, fashion, interiors or design.
• Skilled at creating engaging customer experiences that reflect the brand.
• Strong team leader who motivates, supports, and develops people.
• Commercially focused, with a clear drive to achieve sales and performance goals.
• Committed to maintaining high standards and delivering excellent customer service.

Responsibilities

• Take full ownership of the store, motivating, supporting, and developing a strong, engaged team.
• Deliver a high level of personalised customer service while ensuring the brand's image, values, and standards are consistently reflected.
• Drive the team towards sales, KPI, and profitability goals, proactively identifying ways to improve performance and maximise opportunities.
• Ensure the store maintains excellent standards in visual merchandising, overall presentation, and daily operations.
• Oversee stock control, staff scheduling, health and safety requirements, and adherence to company policies and procedures.
• Act as a confident ambassador for the brand, representing its identity, values, and customer experience at all times.

Skills

People leadership

Customer service

Retail operations

Sales orientation

Job description

Store Manager | Premium Retail | Up to £35,000 + Benefits

Are you a people person with a passion for great retail and creating a lovely experience for customers? We're looking for an enthusiastic Store Manager to join a growing, design-led retail business.

You'll be hands-on in the day-to-day running of the store, supporting and inspiring the team, and helping to create a welcoming space that customers genuinely enjoy spending time in.

If you're an experienced retail leader who loves working with people, has an eye for detail and is ready to take the next step in your career, we'd love to hear from you.

Key Responsibilities of the Store Manager

• Take full ownership of the store, motivating, supporting, and developing a strong, engaged team.
• Deliver a high level of personalised customer service while ensuring the brand's image, values, and standards are consistently reflected.
• Drive the team towards sales, KPI, and profitability goals, proactively identifying ways to improve performance and maximise opportunities.
• Ensure the store maintains excellent standards in visual merchandising, overall presentation, and daily operations.
• Oversee stock control, staff scheduling, health and safety requirements, and adherence to company policies and procedures.
• Act as a confident ambassador for the brand, representing its identity, values, and customer experience at all times.

What We're Looking for in a Store Manager

• Experienced retail manager with a confident, approachable leadership style.
• Passionate about premium lifestyle, fashion, interiors or design.
• Skilled at creating engaging customer experiences that reflect the brand.
• Strong team leader who motivates, supports, and develops people.
• Commercially focused, with a clear drive to achieve sales and performance goals.
• Committed to maintaining high standards and delivering excellent customer service.

Why Join Us?

• Join an established and aspirational brand known for its quality, creativity and playful brand ethos.
• Enjoy a competitive salary alongside a generous staff discount.
• Benefit from genuine opportunities for career progression and professional development.
• Become part of a successful, supportive and nurturing business that invests in its people.