Store Manager

B&Q Limited; Ilford; On-site; GBP 61,000 - 75,000; Full time

Benefits offered by this job

Bonus

Pension

Private medical insurance

6.6 weeks holiday

ShareSave options

Employee Assistance Programme

Job summary

B&Q Ilford is seeking an experienced Store Manager to lead a dynamic team in a busy retail environment. The role covers 36.75 hours per week with options for full-time, part-time or job share, in a permanent position.

You’ll drive ambitious store performance, customer service excellence, and staff development, while shaping a welcoming, high-performing store culture. A competitive package includes a pension, private medical insurance, 6.6 weeks holiday, bonus and additional benefits.

Qualifications

• Experienced retail leader with bags of ideas and a creative streak.
• Natural motivator with brilliant people skills and the ability to lead by example in customer service.
• Flexible to cover bank holidays, evenings and weekends.
• Creates an environment where team members feel supported, valued and encouraged to share ideas.

Responsibilities

• Lead store performance and customer service to deliver strong results.
• Inspire and develop the store team, implementing new ways of working.
• Utilise technology to improve store operations and customer experience.
• Ensure team coverage for key hours and holiday periods.

Skills

Retail leadership

People management

Customer service

Flexible / adaptable

Job description

Overview

Full time, Part time or Job share - 36.75 hours per week

Permanent

Upto £68,100 (+ additional £0.90 per hour, store specific location allowance) + Bonus + Pension + Private Medical Insurance + 6.6 Weeks Holiday

B&Q Ilford

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store Manager and you’ll be a big part of this.

What's the job?

We’re thinking more ambitiously about how our stores can offer our customers even more, so we’ll want you to be ambitious about how you make a store that inspires customers and colleagues alike. Ambitious about how to raise performance and customer service levels even higher. And about how to give everyone in your team the opportunity to be all they can be. Get these right and you won’t just deliver great figures – you’ll create the kind of store you’ve always wanted to run.

What we need:

An experienced retail leader with bags of ideas and a creative streak, you’ll feel right at home with us. You’re a natural motivator with brilliant people skills and the ability to lead by example when it comes to customer service.You’ll be happy to expand your skills by using new technology and learning new ways of working. You’reflexible enough to cover bank holidays, evenings and weekends too. And, above all, you know how to create an environment where team members feel supported, valued, and encouraged to offer ideas.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

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