Store Manager

Everpool Recruitment; Houghton Regis; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff discount

8% pension

Blue Light Card discounts

BenefitHub rewards

Tickets for Good – events

Job summary

Leading Charity is seeking a Shop Manager to drive sales and create a welcoming environment in Stowmarket. You will lead a team of volunteers and staff to maximise income for the charity and ensure top-notch customer experience.

The role involves managing donations, maintaining visual merchandising, and monitoring performance to meet targets. Join a mission-driven team with rewarding development opportunities and staff discounts.

Qualifications

• Retail management experience, ideally in charity or fashion.
• Excellent communication and organisational skills.
• Passion for the charity and the community.
• Ability to work flexibly, including weekends.

Responsibilities

• Lead and train volunteers and staff to maximise store performance.
• Drive donations and deliver excellent customer service.
• Maintain high visual merchandising and housekeeping standards.
• Monitor sales and profit performance and achieve targets.
• Summarise shop performance to keep the team informed.

Skills

Retail management

Team leadership

Customer service

Communication skills

Organisational skills

Job description

Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store that sells fashion and homeware

Do you have a passion for retail and a heart for making a difference? We’re looking for a motivated and commercially minded individual to lead the team in Stowmarket

Your Role:

As Shop Manager, you will the drive sales and customer experience . You’ll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.

Key Responsibilities:

• Lead, motivate, and train a team of volunteers
• Drive donations and deliver excellent customer service
• Maintain high visual merchandising and housekeeping standards
• Monitor financial performance and meet sales targets
• Be accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance.
• Foster a creative shop environment where team members seek to maximise income in new and innovative ways
• Manage the team to maximise income from Gift Aid on donated products
• Maintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.

What We’re Looking For:

• Retail management experience ideally in a charity or fashion environment
• Excellent communication and organisational skills
• A passion for our cause and the community
• Ability to work flexibly, including some weekends

Benefits :

• A rewarding role with real impact
• Training and support from an experienced team
• Opportunities to develop retail and management skills
• Staff discount and holiday allowance
• A generous pension – we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Tickets for Good – Free and discounted tickets for events