Store Manager

Sanderson King; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

Sanderson King is seeking an experienced Store Manager for a premium retail environment at Westfield White City, London. You will lead and develop the store team, drive sales, and own KPIs to deliver exceptional customer experiences.

With a background in premium, lifestyle or customer-led retail, you will inspire high performance, manage day-to-day operations, optimise stock and visual standards, and coach your team to exceed commercial targets while upholding brand standards.

Qualifications

• Experience within premium, lifestyle or customer-led retail.
• Proven track record of delivering against commercial targets.
• Strong people leadership and team development skills.
• High standards of customer service and operational execution.

Responsibilities

• Leading, motivating and developing the store team
• Driving sales, conversion and overall commercial performance
• Taking ownership of store KPIs and identifying opportunities for improvement
• Delivering consistently high standards of customer experience
• Managing day-to-day store operations, stock and visual standards
• Recruiting, coaching and developing team members
• Creating a positive, high-performance store culture
• Working closely with the wider business to deliver commercial objectives

Skills

People leadership

KPI management

Store operations

Customer service

Retail experience

Commercial mindset

Team development

Job description

Westfield White City | Up to £50,000 + benefits

The role

You’ll be responsible for:

• Leading, motivating and developing the store team
• Driving sales, conversion and overall commercial performance
• Taking ownership of store KPIs and identifying opportunities for improvement
• Delivering consistently high standards of customer experience
• Managing day-to-day store operations, stock and visual standards
• Recruiting, coaching and developing team members
• Creating a positive, high-performance store culture
• Working closely with the wider business to deliver commercial objectives

About you

We’re looking for an experienced Store Manager, or an exceptional Assistant Store Manager ready to step up, with:

• Experience within premium, lifestyle or customer-led retail
• A strong track record of delivering against commercial targets
• Confidence managing KPIs and store performance
• Strong people leadership and team development skills
• High standards of customer service and operational execution
• A proactive, hands-on and commercially minded approach

Experience within beauty, skincare, wellness, fragrance, fashion or another premium consumer environment would be advantageous but is not essential.

Salary: Up to £50,000 + benefits

Location: Westfield White City, London

Contract: Permanent, full-time