Store Manager

Cut the Mustard Ltd; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Cut The Mustard Ltd in London seeks a Store Manager for Franciscan Road, Tooting. This hands-on role leads daily operations, motivates a small team and owns the store's service standards.

You'll be responsible for product presentation, busy shift leadership, staff development and maintaining a warm, efficient customer experience.

The ideal candidate has previous hospitality management experience in an independent café, bakery or specialty coffee setting and a calm, organized leadership style.

Qualifications

• Proven management experience in hospitality.
• Experience in busy independent café, bakery or specialty coffee environment is highly valued.
• Strong leadership and people development skills.

Responsibilities

• Oversee day-to-day store operations and ensure smooth shifts.
• Support and develop the team to deliver outstanding service.
• Maintain product presentation and store standards.
• Lead by example and manage customer experience.

Skills

Store management

Leadership

Customer service

Team development

Job description

Store Manager

Franciscan Road – Tooting

40 Hours Per week

weekends & weekdays

At Cut The Mustard, we believe great hospitality starts with people who genuinely care.

We're looking for a Store Manager to lead our team at Franciscan Road. This is a hands-on role for someone who takes real ownership of their shop, cares about the details and enjoys building a strong, happy and high-performing team.

You'll be responsible for the day-to-day running of the store, ensuring the team is supported, products are presented beautifully and every customer receives warm, friendly and efficient service. From leading busy shifts and developing your team to maintaining excellent standards and keeping the shop organised, you'll take responsibility for making sure Franciscan Road consistently operates at its best.

We're looking for someone who is organised, dependable and calm under pressure, with the confidence to make decisions and lead by example. You'll need to be comfortable setting expectations, giving feedback and helping your team improve, while creating an environment where people enjoy coming to work.

Previous management experience within hospitality is essential. Experience in a busy independent café, bakery or specialty coffee environment would be particularly valuable.

If you're looking to build a long-term career with an independent business that values quality, teamwork and continuous improvement, we'd love to hear from you.

Your Application

Please upload your CV, cover letter and answer the questionnaire on the following page.

We read every application personally. If your experience, values and answers suggest we're a good fit for each other, we'll be in touch about the next stage of the recruitment process.