Store Manager

Merry Hill; Brierley Hill; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Great training package

Flexible shift patterns

Discounted food & coffee

Extra holiday

Pension scheme

Employee discount

Job summary

SOHO Coffee Co is seeking a Store Manager to lead a team in delivering superb coffee, fresh food, and outstanding service. You’ll drive store performance, uphold our values, and create a welcoming guest experience.

We value energy, teamwork, and a pride in serving quality. Benefits include training, flexible shifts, discounts on food and coffee, and enhanced holiday entitlement.

Qualifications

• A love of people, good food and an appreciation of great coffee.
• A strong team ethic - developing a team who achieve success together, and who look after each other.
• High standards in all you do, with great attention to detail, inspiring those behaviours in others.
• Bags of energy and enthusiasm.
• Ownership of the business performance.

Responsibilities

• Lead a store team to deliver top notch coffee, fresh food and superb service to guests.
• Collaborate with the team to fulfil our mission and vision.
• Demonstrate and embed company values to create a welcoming environment.
• Maintain high standards and attention to detail in all store operations.
• Drive business performance and guest satisfaction on a daily basis.

Skills

Love of people

Team leadership

High standards

Energy & enthusiasm

Ownership mindset

Job description

This is a super opportunity for a Store Manager to lead our one of our incredible teams.

You will be the driving force, leading your team to deliver top notch coffee, provide great quality fresh food and superb service to our guests visiting our store and ensuring that we to fulfil our vision of:

Honest, good mood food, crafted coffee, and drinks - proudly served, delivering soul at scale.

Managers do this through collaboration with the team to fulfil our mission:

• Good is always served.
• To curate quality product and welcoming environments, to secure the return visit.
• To always be good for colleagues and customer.

We work together to achieve this through demonstration of our company values, these are:

1. Be consistently good - Part of our ethos is about not overstating who we are, so for us being 'good' really is good enough, and it's what we strive for. When we say 'good' we have to deliver on that so we can be relied on to deliver our brand promise of being consistently good for our customers and our team.
2. Be proud to serve -As a business we feel proud about what we’re offering up, and we pride ourselves on working as a team that are proud to serve.
3. Be the good in someone's day - A welcoming smile, remembering an order, doing something above and beyond to make each customer feel valued. It's the little things that matter, and the smallest thing can add some good to a person’s day.

The Perks of the Job:

• Great training package & development.
• Flexible shift patterns to ensure our teams enjoy a good work/life balance.
• Discounted food and coffee whilst on duty.
• Your Big Event extra day's holiday each year.
• Pension scheme to help you plan your future.

AND… this is not just a job … recruiting and leading a team who craft superb coffee, creating a memorable experience for our guests, is an artform deserving recognition. We are proud to say 52% of our managers started as team members with us and 14% of our people have been with us for longer than 5 years.

What we need from You:

• A love of people, good food and an appreciation of great coffee.
• A strong team ethic - developing a team who achieve success together, and who look after each other.
• High standards in all you do, with great attention to detail, inspiring those behaviours in others.
• Bags of energy and enthusiasm.
• Ownership of the business performance.

What we stand for:

It is very important you respect and believe in the company you choose to work for. Here at SOHO Coffee Co, we believe in:

• BEING GOOD and DOING GOOD.
• Ensuring our team enjoy a good work/life balance linked to shift patterns.
• Being part of our local community.

Why join us:

• Company pension.
• Discounted food and coffee whilst on duty.
• Employee discount.
• Additional leave - Entitlement of 33 days holiday per year, increasing with length of service

Compensation: To be discussed