Store Manager

OFFICINE GENERALE; Greater London; On-site; GBP 42,000 - 52,000; Full time

Job summary

OFFICINE GENERALE is seeking a Store Manager for our London (SOHO) store to lead a passionate team and drive exceptional customer service and sales performance.

Located in SOHO, this role requires an energetic leader with 5+ years in retail, strong organizational skills, and a keen eye for menswear trends. The successful candidate will uphold brand standards and align with regional HQ expectations.

Qualifications

• 5+ years of proven experience in retail.
• Customer service and sales oriented.
• Excellent organizational and leadership skills.
• Strong knowledge of menswear and fashion trends.

Responsibilities

• Inspire, coach and lead a team with integrity and professionalism.
• Drive topline sales and positive results through the team.
• Ensure superior customer service and aftersales experience.
• Oversee front and back of house procedures per company policy.
• Transmit brand values and maintain merchandising standards in-store.
• Manage merchandising implementations and ensure store is merchandised to brand standards.
• Provide daily sales and customer feedback reports.

Skills

Retail management

Customer service

Leadership

Store operations

Merchandising

Sales coaching

Communication

Team leadership

Tools

POS system

Job description

The Brand

Created in 2012 by Pierre Mahéo, OFFICINE GENERALE is a French brand that revisits a modern masculine and feminine wardrobe by offering timeless high-end but accessible pieces.

Every detail, every pocket, every stitch has been thought out to ensure the item lasts longer and improves the comfort of its wearer.

The brand has stores in Paris, London and US.

To support its strong development, OFFICINE GENERALE is looking for enthusiastic, motivated and passionate A MANAGER to join our LONDON store team located in SOHO, Beakstreet. Tosupportitsstrongdevelopment,OFFICINEGENERALEisrecruitingandislookingfor:motivated,enthusiasticandpassionateSTOREMANAGERforour store in London (SOHO).

The position is available immediately.

Responsibilities

• Passiontoinspire,coachandleadateamwithahighlevelofintegrityandprofessionalismincloseliaisonwiththeregionalmanagerandtheHQ.
• Leadtheteamtoachievepositiveresultsbysupportingtoplinesales.
• Leadtheteamonexecutingsuperiorcustomerserviceandaftersaleexperiencetoincreaseandretaincustomerloyalty.
• EnsureallfrontandbackofhouseproceduresareexecutedbytheteaminaccordancewithcompanyPolicyandProcedures.
• Excellentprovenretailoperationalskills&standards.Keeneyeforattentiontodetail.
• Transmissionofthebrand'svaluesandimagebypromotingitsproducts,quality,andattentiontodetail.
• Assistintheimplementationofmerchandisingrecommendations.EnsurethatthestoreisalwaysmerchandisedtotheBrand’sdesiredstandard.
• Dailyreportsofsalesandcustomerfeedbacks.
• Strongwrittenandverbalcommunicationskillsandexcellentorganizationalskills.
• 5+yearsofprovenexperienceinretail.
• Becustomerserviceandsalesoriented.
• Excellentorganizational,analytical,andleadershipskills.
• Highlyself-motivated&enthusiastic.
• Befashionsavvywithastrongknowledgeinmenswear.
• Computerskillstooperatepointofsalesystem.
• Beateamplayer.