Store Manager

Heron Foods; Great Barr; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Generous Leave

Exclusive Discounts

Wellbeing Support

Career Development

Job summary

Heron Foods is seeking a Store Manager for Perry Barr to lead a bustling store, drive sales targets and deliver outstanding customer service in a fast-paced, community-focused environment.

You will coach and motivate the team, ensure stock and presentation standards, and uphold health & safety. This role offers growth within a supportive culture and recognition of long-term service.

Qualifications

• Proven experience as a Store Manager, Retail Manager or similar leadership role.
• Strong track record of developing teams and achieving results.
• Passion for retail, customer service and delivering exceptional results.

Responsibilities

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Skills

Store management

Team leadership

Customer service

Sales targets

Job description

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Perry Barr, B42 1AA

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast‑paced, community‑focused environment. If you thrive in a high‑energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers:

• Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.


• Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.


• Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.


• Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

• Leading and motivating your team to deliver exceptional results and achieve sales targets.


• Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.


• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.


• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.


• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For:

We’re seeking individuals who bring:

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.


• A strong track record of developing teams and achieving results.


• A genuine passion for retail, customer service, and delivering exceptional results.


• The ability to thrive in a fast‑paced, community‑focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Up to £13 per hour (inclusive of enhancement when performing management duties)