Store Manager

Heron Foods; Ashington; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

30 days leave

Store discounts

Wellbeing support

GP access

Long service recognition

Career progression

Job summary

Heron Foods is seeking a Store Manager in Ashington to lead a fast-paced, community-focused store. The role emphasizes team leadership, strong customer service, and achieving sales targets while maintaining operational excellence.

You will oversee stock, safety, and store presentation, driving continuous improvements and staff development. The position offers a bonus opportunity and a supportive culture within the UK’s retail network.

Qualifications

• Proven experience in store management or retail leadership.
• Strong track record of developing teams and achieving sales targets.
• Excellent customer service and operational oversight skills.

Responsibilities

• Lead and motivate the store team to meet and exceed sales targets.
• Provide hands-on leadership and coaching to foster a high-performing environment.
• Ensure store presentation, stock control and safety compliance.
• Deliver outstanding customer service and resolve queries promptly.
• Identify talent and support career progression within the team.

Skills

Store management

Team leadership

Customer service

Sales targets

Operational excellence

Job description

Salary: £30,920 per annum, plus bonus opportunity

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods

Location: Ashington, NE63 9UL

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers:

• - Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• - Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• - Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
• - Additional Perks: Recognition for long service.
• - Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do:

As a Store Manager, you’ll be at the heart of our success, taking responsibility for:

• Leading and motivating your team to deliver exceptional results and achieve sales targets.
• - Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.
• - Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• - Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• - Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding:

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For:

We’re seeking individuals who bring:

• - Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• - A strong track record of developing teams and achieving results.
• - A genuine passion for retail, customer service, and delivering exceptional results.
• - The ability to thrive in a fast‑paced, community‑focused retail environment.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Up to £12.71 per hour (depending on age)

If successful, additional benefits for you could include: Discretionary bonus scheme EAP Provided by BUPA 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro-rata for part‑time employees) Pension contributions Staff discount Regulatory training where required Free uniform