Store Manager

Shop Silverburn; Glasgow; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading confectionery brand is opening a new retail store in Glasgow and seeks a dynamic Store Manager. This role involves leading a new team, driving sales, and ensuring exceptional customer service standards. The ideal candidate will have a strong retail background and a proactive approach to improving store performance.

Benefits

28 days holiday

Life Insurance

Private Medical Insurance

Annual Bonus Scheme

20% discount in our Stores

Qualifications

• Experience in a fast-paced retail environment.
• Ability to manage conflict and emotions effectively.
• Strong organizational skills and adaptability.

Responsibilities

• Drive customer service and retail excellence.
• Manage stock levels and delivery processes.
• Lead and develop the store team.

Skills

Leadership

Interpersonal Skills

Communication

Stock Management

People Management

Job description

Welcome to HARIBO, Europe’s largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we’re looking for talented people to join our team to help us achieve this.

We’re opening a new retail store in Silverburn Shopping Centre in Glasgow. As our 12th retail store in the UK, and our first in Scotland, this is an exciting time for the business as we continue to invest in our retail offering across the UK. This store will feature exciting concepts that will add something truly unique to the Silverburn shopping experience. We are looking for a leader with experience developing a new team to deliver fantastic service standards as well as lead and develop the high volume sales operation.

You will be an experienced, dynamic, commercially focused Store Manager with proven results to leading teams and grow sales. This will be a busy role with a brand new team in our new store in the fabulous Silverburn shopping centre, Glasgow. We are not looking for someone to follow our guide – we are looking for a manager who can analyse our current performance and bring improvements to sales and operational efficiency through their own ideas and retail experience to help deliver a HARIBO experience for our customers and colleagues instore. Our Store Manager for Silverburn will be self-motivated and hands on with previous exposure to working in a fast-paced retail environment and must be prepared to lead the team with a one-team approach to retail.

Our mix that awaits you:

As a Retail Store Manager, you will be responsible for delivering HARIBO sales targets and KPI’s by executing HARIBO customer service, retail and operational standards. You will lead, manage and develop your store team to achieve the best that is possible! It’s an exciting time for HARIBO Retail as we continue to invest in developing our retail teams and business across Scotland.

Our promise to you:

• Ownership to define and deploy the retail plan for a new and exciting store
• Leadership responsibilities within the retail community, for your team and their development
• Real accountability and an ability to make quick decisions that shape the future of the retail business
• Real accountability for relationships both within HARIBO and within the exciting shopping centre

Ingredients that you bring with you:

• Be disciplined, proactive, adaptable and organised who can work under their own initiative
• Display strong interpersonal skills with all stakeholders, both internal and external
• Ability to understand situations of conflict and manage emotions in front of customers and colleagues
• Good oral and written communication skills
• Experience of stock management and loss prevention
• People Management skills across the colleague life cycle
• A key role model of our HARIBO values

Key Accountabilities and Responsibilities:

• Drive Customer Service instore as a Role Model for the HARIBO Standards of Customer Service
• Deliver the HARIBO Standards of retail excellence
• Comply with company standards in Health and Safety and Food Safety
• Responsibility for end to end stock management, maintaining stock levels, submitting orders and managing the delivery process
• Staff Planning and ensuring the right people are in the right place at the right time
• Identify training needs across the team and develop plans for support
• Measure and report against customer and retail KPI’s

Life at the ‘happy world’ means:

• Up to £37,000 dependant on experience
• 28 days holiday
• Life Insurance
• Private Medical Insurance
• Critical Illness Cover
• Group Income Protection
• Annual Bonus Scheme
• 20% discount in our Stores
• A supportive and dynamic induction period within our other retail stores and the wider HARIBO business

Hours of Work:

This role is 40 hours a week, working in a flexible nature to suit the needs of the retail business. UK travel will be required with this role, as the retail team work as a very close knit team, where support to other stores is often required.

Valid driving license is essential as you will be required to travel to other stores.

Subscribe and stay up to date with the latest news, offers and events at Silverburn

Please answer the question below

First Name

The format is incorrect

Please answer the question below

Email

Thank you for signing up to our newsletter. We look forward to keeping you up to date with all things Silverburn!