Store Manager

TN United Kingdom; Fareham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking independent Co-op as a Store Manager, where you will lead a dedicated team to enhance store performance and customer satisfaction. This role offers the chance to drive operational excellence and community engagement while fostering a culture of growth and development. With a commitment to sustainable practices, this organization values its people and empowers them to thrive through initiatives like management training. Enjoy a supportive work environment with generous benefits, including annual leave and discounts, as you make a positive impact in your community.

Benefits

20% discount in store

34 days of annual leave

Share incentive plan

Paid time off for charity volunteering

Qualifications

• Management experience in food retail or fast-paced operations.
• Ability to communicate and influence at all levels.

Responsibilities

• Lead and develop the team to maximize store performance.
• Set operational objectives and performance standards.

Skills

Management experience

Commercial awareness

Customer service standards

Communication skills

Collaborative working

Flexibility

Personal Licence Holder

Driving Licence

Job description

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Store Manager

As a Store Manager, you’ll have full accountability for leading and developing the team while maximising store performance. We recognize that people are at the heart of our business. We encourage development and progression from within, working hard to create opportunities through initiatives like our management training programme, giving colleagues the scope to accelerate their careers.

What to expect

1. Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal, and high-performing business.
2. Role model customer service expectations to ensure the team delivers an exceptional customer experience.
3. Identify business opportunities and deliver operational performance.
4. Drive the promotion of Southern Co-op by actively engaging with and supporting local organizations and the community.
5. Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people.

What you'll need

1. Previous management experience within food retail or a similar fast-paced operation.
2. Demonstrate commercial awareness and business planning skills.
3. Commitment to achieving and maintaining exceptional customer service standards.
4. Ability to communicate and influence at all levels.
5. Commitment to promoting collaborative working.
6. Enthusiastic and flexible with a positive attitude.
7. Personal Licence Holder (or able to obtain and hold a licence within 16 weeks of appointment).
8. Willingness to develop personal skills and apply learning to improve performance.
9. Full UK Driving Licence (desired but not essential).

What we can offer you

1. 20% discount in store.
2. 34 days of annual leave, increasing to a maximum of 39 days after 5 years (including Bank Holidays).
3. Share incentive plan.
4. Paid time off for charity volunteering.

About Us

We’re an independent Co-op operating across the south of England, running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds, and a Starbucks coffee franchise. Owned by our members, we have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We are committed to sustainable business practices and a fair, fresh approach for all. This is achieved through investment in our communities, environmental action, and support for local food producers.