Retail Store Manager

Vision Express; Portsmouth; On-site; EUR 30,000 - 50,000; Full time

Job summary

Join a forward-thinking eyecare provider as a Retail Store Manager, where you will lead a dynamic team in delivering exceptional customer service and managing daily operations. This role offers flexibility and the opportunity to work with premium eyewear brands in a supportive environment. With a strong emphasis on diversity and inclusion, you will be part of a thriving community that values your contributions. Enjoy attractive benefits, including generous bonuses and discounts, while making a positive impact in the lives of your customers and colleagues.

Benefits

Free eyewear up to €600 annually

On target bonuses up to €8,160

Stretch target bonuses up to €16,320

Family and friends discount

25 days annual leave

Employee Assistance Program

Opportunities with OneSight Foundation

Qualifications

• Strong retail leader with experience in managing teams and driving sales.
• Ability to provide exceptional customer service and solve complex problems.

Responsibilities

• Lead the store culture and manage day-to-day operations.
• Motivate the team to deliver effective eyecare and eyewear solutions.

Skills

Retail Leadership

Sales Experience

Customer Service

Team Management

Problem Solving

Job description

Role overview

Are you a Retail Store Manager interested in working with one of Ireland's leading eyecare providers and selling premium eyewear brands such as Ray-Ban, Oakley, and Prada?

The Vision Express store in Henry Street is looking for its next Retail Store Manager. This is a high-performing store with an established team of 5 clinical professionals and 12 retail colleagues, including an assistant manager. Our ideal candidate would be a strong retail leader with sales experience.

As a Retail Store Manager at Vision Express, you’ll be responsible for leading the store culture, managing day-to-day operations, and motivating your team to deliver tailored and effective eyecare and eyewear solutions to customers daily.

Although the hours of this role are advertised, we are open to discussing flexible options to fit your ideal working week, whether that involves hours around the school run or a compressed week.

Benefits

• Free eyewear up to €600 annually with immediate eligibility.
• On target bonuses of up to €8,160, depending on store performance.
• Stretch target bonuses of up to €16,320, depending on store performance.
• Family and friends discount of 75%, 50%, and 25% with a free eye test.
• 25 days annual leave with options to buy or sell holiday.
• Employee Assistance Program offering confidential support for wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.

Some experiences you might have

• Developing a store improvement plan.
• Managing resources to meet demand and maximize sales.
• Solving complex problems for colleagues and customers.
• Remaining delivery-focused during challenging times.
• Providing exceptional customer service with a customer-obsessed approach.
• Using emotional intelligence to support colleagues and customers.
• Working as part of a team, learning from mistakes.
• Managing a team, developing colleagues, and working with HR.
• Displaying a positive attitude that influences others.

Why Vision Express?

Working at Vision Express means being part of a larger community. With over 550 stores across the UK and Ireland, you can share knowledge, grow your career, and reach your potential.

We value diversity and inclusion, believing that our differences make us stronger. A culture of mutual trust helps us achieve our goals and deliver results.