Antelope Park – Store Manager

Costa Coffee; Southampton; On-site; GBP 31,000 - 40,000; Full time

Job summary

Join a dynamic and passionate team as a Store Manager at a leading coffee brand. This role offers the chance to lead a team, manage store operations, and create memorable experiences for customers. With a focus on training and development, you will have opportunities to grow your career while enjoying fantastic perks like free drinks and discounts. This is a great chance to be part of a well-respected franchise that values its people and fosters a collaborative environment. If you have a passion for coffee and a drive for excellence, this position is perfect for you.

Benefits

Paid quarterly bonus scheme

Free handmade drinks on shift

50% discount on food and drinks

Free uniform

25% off food & drinks with Costa Discount App

Bespoke training and development

Employee Assistance Programme

Refer a Friend scheme

Cycle to Work Scheme

Access to discounts via Dream Beans portal

Qualifications

• Experience in managing and developing team members.
• Strong commercial mindset to maximize sales opportunities.

Responsibilities

• Create a welcoming environment for customers.
• Manage stock and controllable costs effectively.
• Inspire and train your team for success.

Skills

Team Management

Customer Service

Commercial Awareness

Problem Solving

Education

High School Diploma

Management Training

Job description

Contract type: Permanent / Full Time contract

Category: Retail Operations - Store Manager

Location: Costa Antelope Park, Unit J, Bursledon Road Antelope Retail Park, Southampton, United Kingdom, SO19 8NE

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Store Manager, you’ll not only enjoy the pride of working for the nation’s favourite coffee shop, but you’ll also receive great training and benefits. So you’re sure to enjoy Costa Coffee as much as our customers do.

A bit about the role

Everything – and we mean everything – is yours. The store, stock, standards, team, labour, customers and coffee, coffee, coffee. It’s all yours to own and grow. So go ahead and make it your own.

What’s involved?

• Creating the perfect space for customers to kick back with our coffee
• Drumming up fresh ideas that meet customers’ ever-changing wants and needs
• Taking ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition
• Inspiring your team to get buzzed about the business
• Training and developing your team to reach their full potential

A bit about you

A passion for coffee and people is just start of what we’re looking for. What else makes a great Store Manager?

• A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
• A brand ambassador who ensures attention to brand standards
• An ambitious character who wants to be part of our growth journey
• Ability to thrive under pressure and execute at pace
• Experience of managing, coaching and developing team members – they could be our future leaders

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Salary from £31,590 per annum (dependent on the size of the store)
• Paid quarterly bonus scheme
• Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
• Free uniform to wear on shift
• Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
• Bespoke training and development to suit your career aspirations including our award winning Management Apprenticeship programme
• Employee Assistance Programme and access to our dedicated Mental Health First Aiders
• Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
• Cycle to Work Scheme through which you can make huge savings on bikes and accessories
• Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays

And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

A bit about us

Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.

We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.

At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.

This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned costa store advert.