Store Manager

Carters, Inc.; Eastbourne; On-site; GBP 28,000 - 36,000; Part time

Benefits offered by this job

Employee discount

EAP access

Flexible holidays

Profit bonus

Private medical

Pension plan

Refer a friend

Maternity/paternity leave

EDI & diversity

Wellbeing support

360L learning

In-store refreshments

Job summary

Oliver Bonas is seeking a Store Manager for our Eastbourne store. You will drive sales and inspire your team, reporting to the Area Manager with enthusiasm, positivity and joy to engage customers and colleagues.

The role offers a flexible contract with hours across the week and conversations about flexible working. We value collaboration, imagination and kindness, and you will uphold OB standards while delivering exceptional in-store service.

Qualifications

• Experience in team management.
• Positive, energetic and ready to take on challenges.
• Kind and considerate toward customers and team members.
• Lead by example to deliver exceptional customer experiences.
• Create a warm, inclusive atmosphere for customers.

Responsibilities

• Lead the store to success by boosting sales and motivating the team.
• Provide strong leadership and guidance, ensuring personal and store objectives are met.
• Conduct progress meetings and set SMART goals with the team.
• Communicate development or training needs to Area Manager and People Advisor.

Skills

Team management

Customer focus

Communication

Organisational skills

Job description

their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

OB Store Managers will:

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store's performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Provide a great experience to every customer delivering on our service expectations.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

OB Benefits:

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Optima Health - offering financial, emotional and vocational support
• Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity
• Voice network and EDI team
• Mental Health First Aider support
• Education and support through our 360L eLearning platform
• Free refreshments and treats in store

What we look for:

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who is kind, helpful and considerate towards customers and team members alike.
• Provide a great experience to every customer delivering on our service expectations.
• Lead by example to ensure your team deliver exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive, comfortable atmosphere through the store.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who's looking for opportunities to learn more.
• JBRP1_UKTJ

Job Description

We are looking for a Store Manager to join Team OB in our new store opening in Eastbourne. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly.

A bit about us

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows