Store Manager

Career Choices Dewis Gyrfa Ltd; Dunster; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Clothing allowance

50% clothing discount

Pension scheme contributions

Life cover

Sales bonus scheme

Employee Assistance Scheme

Structured training

In-house e-learning modules

Staff Partnership programme

Job summary

Career Choices Dewis Gyrfa Ltd in Dunster is seeking a Retail Shop Manager to drive exceptional customer service and sales in an outdoor clothing environment.

The role requires strong retail management experience, the ability to lead a team, train staff, and maintain high merchandising standards while delivering outstanding customer experiences.

Qualifications

• Proven experience in retail management and leading a team.
• Excellent customer service and sales focus.
• Strong organisational and communication abilities.
• Ability to train and motivate staff to reach targets.

Responsibilities

• Reach and exceed sales targets by assisting customers and driving purchases.
• Organise store rotas and cover shifts with effective staff management.
• Train and motivate sales staff on selling procedures to hit goals.
• Maintain store merchandising standards and ensure stock readiness.
• Foster product knowledge and passion for outdoor gear among the team.

Skills

Retail management

Customer service

Organisational skills

Attention to detail

Verbal & written communication

Staff training

Delegation

Time management

Job description

Are you ready for your next Retail adventure?

If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!We are looking for a Retail Shop Manager to drive forward the quality service we continue to provide here in Dunster.

Who are we looking for?

To fulfil this exciting role, you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry. You will also have the following qualities:Exceptional customer service skillsExcellent organisational skillsAttention to detailEffective verbal and written communication skillsAbility to challenge others to improve their performanceSkills to train and delegate effectivelyTime Management Skills Ideally, you will have a passion for outdoor travel adventure.

About the role

The ideal candidate will use their past experiences to engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.

Main duties of the role consist of:

• Reaching and exceeding sales targets through assisting customers in the selection and purchase of merchandise.
• Organising and implementing store rotas and covering shifts and holidays thorough effective staff management.
• Helping, training and motivating sales staff on selling procedures to help achieve sales goals.
• Achieving commercial success through organising the store merchandise standards and restocking merchandise.
• Nurture a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.

What’s in it for you?

Having been retailing in the UK for over 50 years in the outdoor industry, we are able to offer an excellent pay and benefits package.

Plus, all of this:

• Structured training sales and management training
• Access to in-house e-learning modules
• Clothing allowance
• 50% discount on our clothing
• Staff Partnership programme
• Contributions to a Pension scheme
• Life cover based on salary
• Sales bonus scheme
• Employee Assistance Scheme

About the company

We make gear to keep you protected and comfortable in the world’s wildest places.

From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t.

From our original and iconic “bags” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago.

That is what still make us unique.We just make gear that delights our customers and delivers on our promise.