Store Manager

Bob & Berts

Dunfermline

On-site

GBP 30,000 - 42,000

Full time

11 days ago

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Benefits offered by this job

Staff card 50%

Bonus scheme

Company pension

Birthday cake

Unlimited hot drinks

Job summary

Bob & Berts in the United Kingdom is seeking a Store Manager to lead our coffee shop team with energy and passion. You will own daily operations, from brewing quality coffee to inventory management and staff training, ensuring outstanding service, quality and cleanliness.

You will drive sales while maintaining strong financial controls, staff development, and a welcoming store culture. This role requires flexibility for early shifts and weekends, and a hands-on leadership style in a fast-paced

Qualifications

1–2+ years of management experience in a fast-paced coffee shop, café, or similar hospitality environment.
Hands-on experience with professional espresso machines and a deep passion for specialty coffee.
Proven ability to lead, motivate, and develop a diverse team.
Excellent interpersonal skills to connect with customers and staff.
Flexible availability to work early mornings, weekends, and holidays.
Strong organizational, financial acumen, and problem-solving skills under pressure.
Right to work in UK

Responsibilities

Lead, hire, train, and onboard staff; create staff schedules for busy periods.
Oversee daily opening/closing; maintain high coffee standards and quality control.
Create a welcoming customer experience and act as brand ambassador; handle complaints professionally.
Take full P&L accountability; manage inventory and daily cash reconciliation; monitor KPIs to drive sales.

Skills

Management experience

Coffee knowledge

Leadership

Communication

Availability (mornings/weekends)

Organizational skills

Financial acumen

Problem-solving

Job description

Job Advertisement: Store Manager

Job Title: Store Manager

Store: Position Type: Full-time (incl. weekends/early mornings)

Job Summary

We are looking for a passionate, energetic, and experienced Store Manager to lead our coffee shop team. As the Store Manager, you will be the face of our shop, responsible for creating a welcoming, high-energy environment for customers while driving sales and operational excellence. You will take ownership of daily operations—from brewing the perfect cup to managing inventory and training staff—ensuring high standards of service, quality, and cleanliness are met.

Key Responsibilities

1. Leadership & Staff Management

Recruit, hire, train, and onboard new employees and support staff.
Create staff schedules that optimize coverage during busy periods.
Motivate, coach, and develop team members to deliver exceptional service and career growth.
Hold the team accountable to company standards, including grooming, uniform, and service protocols.

2. Operations & Quality Control

Oversee daily opening and closing procedures.
Maintain high coffee standards (espresso extraction, milk texturing) and ensure consistent product quality.
Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
Maintain equipment by performing routine maintenance and reporting faults promptly.

3. Customer Experience

Create a welcoming "community" atmosphere and act as a brand ambassador.
Proactively interact with customers to build loyalty and handle complaints professionally.
Ensure products are prepared promptly and to the highest standard.

4. Financial & Administrative Management

Take full profit and loss (P&L) accountability for the store.
Manage inventory: order supplies (beans, milk, pastries), track inventory, and minimize waste.
Process daily cash reconciliation and ensure accurate banking.
Monitor KPIs (Key Performance Indicators) and identify opportunities to drive sales growth.

Requirements and Skills

Experience: 1-2+ years of management experience in a fast-paced coffee shop, café, or similar hospitality environment.
Coffee Knowledge: Hands-on experience with professional espresso machines and a deep passion for specialty coffee.
Leadership: Proven ability to lead, motivate, and develop a diverse team.
Communication: Excellent interpersonal skills to connect with customers and staff.
Availability: Flexible availability to work early mornings, weekends, and holidays.
Skills: Strong organizational, financial acumen, and problem-solving skills under pressure
Right to work in UK

Why Join Us? (Benefits)