Store Manager

The Theo Paphitis Retail Group; Camden Town; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Career development

Work-life balance

Staff discount across group

Performance bonus

Pension and wellness benefits

Job summary

The Robert Dyas store network under Theo Paphitis Retail Group is seeking a Store Manager who leads with passion for people and performance. You will drive sales, coach a diverse team, and connect central strategy with store execution to deliver exceptional customer experiences.

You will manage stock, merchandising, and health & safety, while leveraging data to identify opportunities and mentor talent across the business. Join a heritage brand with growth opportunities.

Qualifications

• Proven leadership of teams in a multi-site or high-volume retail environment.
• Ability to interpret financial reports and drive sales through data.
• Strong communication skills to influence stakeholders at all levels.

Responsibilities

• Inspire and coach store teams to smash sales targets.
• Create a high-energy, supportive environment where talent thrives.
• Champion the customer journey to exceed expectations daily.
• Ensure visually appealing shop floors with impactful merchandising.
• Recruit, develop, and retain top retail talent.
• Master stock control and health & safety compliance across the store.
• Analyse KPIs to identify trends and address performance gaps.

Skills

People leadership

Retail leadership

KPI analysis

Financial interpretation

Communication skills

Tools

POS systems

Job description

Build Your Future with a Retail Legend: Store Manager at Robert Dyas

At Robert Dyas, we're more than just a Home and Garden store - we're a community of passionate retail experts dedicated to creating exceptional experiences for our customers. We pride ourselves on a friendly, collaborative, and supportive culture where every colleague feels valued and empowered to make a real difference. If you're a customer-focused leader who thrives in a fast-paced environment and wants to be part of an heritage British brand that is constantly evolving, your dream role is right here.

The Role

As a Store Manager, you are a leader of great colleagues and the heart of our store operations. You won't just manage tasks; you will inspire and coach your team to achieve their full potential, providing the mentorship needed to build a high-performing leadership bench. You'll be the bridge between our central strategy and store-level execution, ensuring every customer receives the exceptional service we are known for while driving sales and profitability through commercial and tactical expertise.

What you'll be doing:

• Inspiring your team to smash sales targets and drive results.
• Cultivating a high-energy, sales focused but supportive work environment where talent thrives.
• Championing the customer journey to exceed expectations every single day.
• Ensuring a visually stunning shop floor with high-impact merchandising.
• Recruiting, developing, and retaining a pipeline of top-tier retail talent.
• Mastering all store operations, from stock control to health and safety compliance.
• Analysing KPIs to identify trends and proactively address performance gaps.

What you'll bring to the team:

• A resilient, 'get stuff done' attitude and a passion for people leadership.
• Proven success in a multi-site or high-volume retail environment.
• Strong commercial acumen with the ability to interpret financial reports and complex data.
• Excellent communication skills to influence stakeholders at all levels.
• A proactive approach to change management and continuous improvement.

Why you'll love it here:

• Clear paths for career growth and structured development programs.
• Great work/life balance within a results-focused business.
• Generous colleague discount across all Theo Paphitis Retail Group - Robert Dyas, Ryman, Boux Avenue and London Graphic Centre.
• Competitive pay and performance-based bonus and incentives to reward your hard work.
• A comprehensive benefits package including pension (with enhancement options), life assurance, and full wellness support resources.