Store Supervisor

Theo Paphitis Retail Group; Billingshurst; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Staff discounts

Leadership training

Bonus incentives

Pension & life cover

Mental health support

Job summary

Robert Dyas is seeking a dynamic Retail Supervisor in Billingshurst to lead the store team, drive sales performance, and ensure excellent customer service. You will oversee stock, merchandising, and daily operations while motivating colleagues to deliver an outstanding shopping experience.

The role offers a competitive hourly rate, with rewards and incentives, and pathways to further leadership training and apprenticeships within the Theo Paphitis Retail Group.

Qualifications

• Experience in a retail or customer service role.
• Strong leadership and team motivation skills.
• Ability to meet sales targets and drive performance.

Responsibilities

• Lead and inspire store team on the shop floor.
• Drive sales targets and promote top deals.
• Support daily operations, stock management and visual merchandising.
• Provide expert customer service and advice with a smile.

Skills

Leadership

Communication

Customer service

Team motivation

Job description

Step Up as a Retail Supervisor at Robert Dyas!

Ready to take the next step in your retail career? Join Robert Dyas- part of the Theo Paphitis Retail Group! We’re looking for a dynamic, motivated Supervisor to lead from the front, inspire our team, and help deliver an unforgettable experience for our home and garden customers.

What you’ll be doing:

• Lead & Inspire: Motivate the store team daily, set high standards, and lead by example on the shop floor.
• Drive Results: Keep the team focused on crushing sales targets, promoting top deals, and driving performance.
• Keep Operations Smooth: Support store management with daily operations, stock management, and visual merchandising standards.
• Champion Service: Ensure every customer receives expert advice and top-notch service with a smile.

Why you will love it here:

• Competitive Pay: A great hourly rate paired with rewarding bonus and incentive schemes.
• Growth & Training: Leadership development programs and access to higher-level Apprenticeships to elevate your career.
• Perks & Discounts: Generous staff savings across Robert Dyas, Ryman, Boux Avenue and London Graphic Centre.
• Rewards: Performance-based incentives, recognition schemes, and bonuses for driving success.
• Care & Security: Full mental health support resources and a secure pension plan and life assurance for your peace of mind.