Assistant Store Manager

Theo Paphitis Retail Group; Christchurch; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Colleague discount across RP Group

Bonus and incentives

Comprehensive benefits (pension, life,

Wellness support resources

Job summary

Robert Dyas is seeking aStore Manager who will lead a team to deliver exceptional customer service and strong sales performance in a fast-paced retail setting.

You will bridge central strategy with store execution, ensure outstanding store standards, coach staff, and drive profitability through commercial leadership and effective team development. Eligible for a competitive package with bonus opportunities.

Qualifications

• Customer-focused leadership and ability to coach teams
• Experience in multi-site or high-volume retail environments
• Strong communication skills to influence stakeholders at all levels
• Proactive change management and continuous improvement mindset

Responsibilities

• Inspire and coach your team to achieve sales targets and drive results.
• Create a high-energy, sales-focused but supportive work environment.
• Champion the customer journey to exceed expectations daily.
• Ensure a visually stunning shop floor with high-impact merchandising.
• Recruit, develop, and retain top retail talent.
• Master store operations from stock control to health and safety compliance.
• Analyse KPIs to identify trends and address performance gaps.

Job description

Build Your Future with a Retail Legend: Store Manager at Robert Dyas

At Robert Dyas, we're more than just a Home and Garden store - we're a community of passionate retail experts dedicated to creating exceptional experiences for our customers. We pride ourselves on a friendly, collaborative, and supportive culture where every colleague feels valued and empowered to make a real difference. If you're a customer-focused leader who thrives in a fast-paced environment and wants to be part of an heritage British brand that is constantly evolving, your dream role is right here.

The Role

As a Store Manager, you are a leader of great colleagues and the heart of our store operations. You won't just manage tasks; you will inspire and coach your team to achieve their full potential, providing the mentorship needed to build a high-performing leadership bench. You'll be the bridge between our central strategy and store-level execution, ensuring every customer receives the exceptional service we are known for while driving sales and profitability through commercial and tactical expertise.

What you'll be doing:

• Inspiring your team to smash sales targets and drive results.
• Cultivating a high-energy, sales focused but supportive work environment where talent thrives.
• Championing the customer journey to exceed expectations every single day.
• Ensuring a visually stunning shop floor with high-impact merchandising.
• Recruiting, developing, and retaining a pipeline of top-tier retail talent.
• Mastering all store operations, from stock control to health and safety compliance.
• Analysing KPIs to identify trends and proactively address performance gaps.

What you'll bring to the team:

• A resilient, 'get stuff done' attitude and a passion for people leadership.
• Proven success in a multi-site or high-volume retail environment.
• Strong commercial acumen with the ability to interpret financial reports and complex data.
• Excellent communication skills to influence stakeholders at all levels.
• A proactive approach to change management and continuous improvement.

Why you'll love it here:

• Clear paths for career growth and structured development programs.
• Great work/life balance within a results-focused business.
• Generous colleague discount across all Theo Paphitis Retail Group brands.
• Competitive pay and performance-based bonus and incentives to reward your hard work.
• A comprehensive benefits package including pension, life assurance, and full wellness support resources.