Store Manager

Crew Clothing Company; Brighton; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Company in Brighton is seeking a Store Manager for full-time, 37.5 hours per week, to drive store performance and deliver a superb customer experience. You will recruit, retain and develop a team while upholding our visual standards and brand values.

You will lead by example, focusing on sales growth, KPI achievement and exceptional customer service, ensuring a welcoming and premium shopping environment that reflects our southern coast heritage.

Qualifications

• Customer service orientation is essential.
• Strong sales and KPI focus are required.
• Excellent visual merchandising and store presentation skills.
• Commercial awareness and ability to read the sales floor.
• Clear and effective communication with the team and customers.

Responsibilities

• Delivering LFL growth of sales and KPI performance in the store.
• Maintaining impeccable visual merchandising standards throughout the store.
• Complying with reasonable instructions from senior members of the retail team.
• Developing, reviewing and appraising your team based on key performance indicators and managing underperformers.
• Ensuring brand integrity through correct behaviours and uniform standards.
• Controlling payroll and other store expenditures within budget.
• Training and inducting your team to deliver excellent customer service.

Skills

Customer service focused

Sales and target driven

Visual merchandising

Commercial awareness

Communication skills

Tools

IT skills

Job description

DescriptionStore Manager - Full Time 37.5 hours per week At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

You will be the one to take full accountability in drivingconsistent improvement to the stores sales, KPI’s and all other areas ofmeasured success. You will recruit, retain, motivate and develop the team to drive the success of thestore, whilst maintaining exceptional visual merchandising standards throughout thestore and create a shopping experience that delights our customers every time.

Responsibilities:

• Delivering LFL. growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the storeensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performanceindicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours anduniform standards of the team
• Controlling payroll and other store expenditures ensuring they come withinbudget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

Essential:

• Customer service focused
• Salesand target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communicationskills

Desirable:

• Good ITskills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

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