Store Manager

Bite Talent; Bishop's Stortford; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Training & development

Job summary

Bite Talent is recruiting for a Store Manager at Stansted Airport for one of the world’s recognisable food-to-go brands. You will lead a large team, drive sales and manage costs while maintaining brand standards in a fast-paced airport setting.

We are seeking an experienced manager who thrives in a busy environment, develops talent and delivers outstanding customer experiences. This role offers a clear career path within a growing UK network.

Qualifications

• Experience as a manager in hospitality, retail or other fast-paced customer-facing business.
• Experience managing high-volume hospitality, food-to-go or retail operations.
• Leads with confidence, positivity and personality.
• Commercially minded with ability to drive sales while controlling costs.
• Stays calm under pressure and thrives in a busy trading environment.
• Takes ownership, solves problems quickly and leads by example.
• Loves creating memorable customer experiences.

Responsibilities

• Leading, motivating and developing a high-performing team in a busy airport environment.
• Creating a positive culture where people feel engaged, supported and motivated to deliver their best.
• Delivering exceptional customer experiences on every shift.
• Driving sales, profitability and operational performance across the store.
• Managing labour, stock, waste and other key commercial KPIs.
• Recruiting, coaching and developing future leaders.
• Ensuring brand standards, food safety and operational excellence are maintained at all times.
• Building strong relationships with both internal stakeholders and airport partners.

Skills

Team leadership

High-volume hospitality

Customer service

Sales optimization

Cost control

People development

Food safety

Job description

Our client is one of the world's most recognisable food-to-go brands. Built on quality coffee, great food and an unmistakable personality, they've grown from a single store into a global success story with thousands of locations worldwide.

Their airport business is one of the fastest-growing parts of the company, serving millions of customers every year. These sites are fast-paced, high-volume and packed with energy, making them some of the most exciting locations in the business.

People are at the heart of everything they do. They invest heavily in developing their teams and have a genuine track record of promoting from within, with many senior leaders starting their careers as Store Managers.

The Opportunity

We're looking for an experienced Store Manager to lead one of the brand's flagship locations at Stansted Airport.

This isn't your average retail or hospitality role. Every day brings a constant flow of customers from around the world, meaning no two shifts are ever the same. You'll lead a large team, create an engaging culture, deliver outstanding customer experiences and ensure the business performs commercially across every measure.

You'll have full ownership of the operation, from driving sales and controlling costs to developing your people and maintaining the high standards the brand is known for.

If you enjoy leading from the front, thrive in a busy environment and love building motivated teams, this is a fantastic opportunity to join a business that's continuing to grow.

What You'll Be Doing

• Leading, motivating and developing a high-performing team in a busy airport environment.
• Creating a positive culture where people feel engaged, supported and motivated to deliver their best.
• Delivering exceptional customer experiences on every shift.
• Driving sales, profitability and operational performance across the store.
• Managing labour, stock, waste and other key commercial KPIs.
• Recruiting, coaching and developing future leaders.
• Ensuring brand standards, food safety and operational excellence are maintained at all times.
• Building strong relationships with both internal stakeholders and airport partners.

About You

You'll already be an experienced manager within hospitality, retail or another fast-paced customer-facing business and you'll genuinely enjoy leading people.

We're looking for someone who:

• Has experience managing high-volume hospitality, food-to-go or retail operations.
• Leads with confidence, positivity and personality.
• Enjoys coaching and developing teams rather than simply managing them.
• Is commercially minded and understands how to drive sales while controlling costs.
• Stays calm under pressure and enjoys the buzz of a busy trading environment.
• Takes ownership, solves problems quickly and leads by example.
• Loves creating memorable customer experiences.

Why Join?

This is far more than a Store Manager role. It's an opportunity to join a global brand that's investing heavily in its people and continuing to expand across the UK.

You'll benefit from:

• Competitive salary plus performance bonus.
• Genuine career progression with clear development pathways.
• Industry-leading training and leadership development.
• The chance to manage one of the busiest and highest-profile stores in the estate.
• A people-first culture where personality, passion and ambition are recognised and rewarded.
• The opportunity to build a long-term career with an internationally recognised lifestyle brand.