Store Manager

Deichmann Shoes UK; Aberdeen City; On-site; GBP 31,000 - 38,000; Full time

Job summary

Deichmann Shoes UK in Aberdeen is seeking a Store Manager to lead a busy, high‑volume retail store. You will drive sales, coach the team, manage stock and deliver exceptional customer service, while upholding merchandising and administrative standards.

The role demands a hands-on leader with strong problem-solving, planning and people-skills, ready to work in a fast-paced environment and pursue career progression within the brand.

Qualifications

• Previous experience of working as a Store Manager in fast paced, high volume retail setting.
• Problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service.
• Stock management.
• Analysing and interpreting sales performance data and reports.
• Making recommendations for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights.
• Ensure all company standards are implemented and maintained i.e. merchandising, admin.
• Delivery of all KPI's, meeting all company standards.
• Recruitment and training of the team.

Skills

Store management

Retail leadership

Customer service

Analytical skills

Job description

Deichmann is extremely proud to announce that we are recruiting for a Store Manager, for our store in Aberdeen.

This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand.

This role is paying £34,500 - plus the potential to earn monthly commission and yearly bonuses.

Ideal candidate

Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance.

You will have previous experience of working as a Store Manager in fast paced, high volume retail setting.

You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.

Key activities

• Motivate and coach the team to deliver excellent customer service
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
• Stock management
• Analysing and interpreting sales performance data and reports
• Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
• Ensure all company standards are implemented and maintained i.e. merchandising, admin
• Delivery of all KPI's, meeting all company standards
• Recruitment and training of the team

Personal characteristics

• A hands on leader, with experience working as a Retail Store Manager
• A positive flexible approach with a can do attitude
• Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
• Have the confidence and ability to motivate, coach and inspire the team
• Highly numerate
• Attention to detail
• Good communicator
• Be methodical, organised and have a structure approach to work
• Be fully flexible across the week

For those who excel in their role as Store Manager and seek future career progression, there is opportunity to progress up to District Manager level and beyond, in return for which we want you to strive to be the best retailer you can be and deliver fantastic customer service through your team.