Store Manager

Deichmann; Aberdeen City; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Monthly commission

Yearly bonuses

Job summary

Deichmann in Aberdeen is recruiting a Store Manager to lead a fast-paced, high-volume store within an international retail brand.

The successful candidate will be a hands-on leader, capable of coaching the team, analysing sales data and delivering exceptional customer service while achieving KPIs. There is a clear path for progression and a competitive base salary with achievable commissions and bonuses.

Qualifications

• Experience as a Store Manager in fast-paced, high-volume retail.
• Strong leadership and coaching abilities.
• Excellent customer service and problem-solving skills.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Lead by example in selling shoe care products with strong product knowledge.
• Analyse sales data and reports to inform actions.
• Recommend improvements to drive sales based on data and customer insights.
• Ensure merchandising and administrative standards are maintained.
• Deliver KPIs and maintain company standards.
• Recruit and train store staff.

Skills

Retail leadership

Customer service excellence

Sales analysis

Job description

Deichmann is extremely proud to announce that we are recruiting for a Store Manager, for our store in Aberdeen.

This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand.

This role is paying £34,500 - plus the potential to earn monthly commission and yearly bonuses.

Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance.

You will have previous experience of working as a Store Manager in fast paced, high volume retail setting.

You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service.

Key activities:

• Motivate and coach the team to deliver excellent customer service
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
• Analysing and interpreting sales performance data and reports
• Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
• Ensure all company standards are implemented and maintained i.e. merchandising, admin
• Delivery of all KPI’s, meeting all company standards
• Recruitment and training of the team

Personal characteristics:

• A hands on leader, with experience working as a Retail Store Manager
• A positive flexible approach with a can do attitude
• Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
• Have the confidence and ability to motivate, coach and inspire the team
• Highly numerate
• Be methodical, organised and have a structure approach to work
• Be fully flexible across the week

For those who excel in their role as Store Manager and seek future career progression, there is opportunity to progress up to District Manager level and beyond, in return for which we want you to strive to be the best retailer you can be and deliver fantastic customer service through your team.