Store Leader: Scale a Premier Café, Own P&L

Blank Street, Inc.; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Private health and dental insurance

33 days annual leave +1 extra day/year

Cycle to Work salary sacrifice scheme

Free access to 1Rebel off-peak classes

Regulars program – free coffee and更多

Team events

Job summary

Blank Street, Inc. is seeking a hands-on General Manager to lead a single store route, delivering exceptional hospitality and strong P&L performance. You will coach and develop teams, uphold brand standards, and drive sales and efficiency while planning expansion and new openings.

The role requires 40 hours per week, weekends on peak trading days, and a hands-on leadership style to motivate teams and ensure consistent store performance. Competitive benefits are included.

Qualifications

• Proven ability to build and lead high-performing teams.
• Strong focus on customer experience and brand standards.
• Experience owning P&L and driving commercial results.

Responsibilities

• Build and grow high-performing teams through hiring, coaching, and clear career paths.
• Deliver a world-class customer experience and drive NPS improvements.
• Drive commercial and financial performance and profitability across stores.
• Ensure operational excellence and compliance across all sites.
• Lead expansion and scaling of Blank Street stores with cross-functional collaboration.

Skills

Leadership

Coaching & development

P&L management

Customer experience

Operations management

Job description

Blank Street, Inc. is seeking a hands-on General Manager to lead a single store route, delivering exceptional hospitality and strong P&L performance. You will coach and develop teams, uphold brand standards, and drive sales and efficiency while planning expansion and new openings.

The role requires 40 hours per week, weekends on peak trading days, and a hands-on leadership style to motivate teams and ensure consistent store performance. Competitive benefits are included.