Retail Store Leader: Inspire & Elevate the Team

Ad Warrior Ltd; Ellesmere Port; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Commissions

Annual leave

Product discount

Employee Assistance

Uniform allowance

Job summary

Lacoste is seeking a Supervisor in Ellesmere Port to support store management, coach the team, and drive KPI performance. The role focuses on delivering excellent customer service, maintaining visual standards, and promoting Lacoste values.

The successful candidate will lead by example, foster teamwork, and ensure store performance and customer satisfaction while upholding the brand culture. Competitive pay and benefits are offered.

Qualifications

• Experience in a similar role within the Fashion/Luxury sector.
• Dynamic, team-oriented approach.
• Leadership skills.
• Performance and results-oriented.
• Commitment to Lacoste's values: Play by Daring, Play with Elegance, Play as one Team, Play with Tenacity.
• Honest with a can-do attitude.
• Patience and the desire to help others.
• Knowledge of one or more foreign languages is a plus.

Responsibilities

• Support the Store Management to inspire and coach the team.
• Lead by example to deliver excellence.
• KPI driven and commercially aware of the business performance.
• Embrace high standards of visual excellence.
• Create customer loyalty and stay connected.
• Support, respect, and coach your fellow crocodiles.
• Assure the performance of the store as well as customer satisfaction.
• Promote the culture and values of the company within the team.

Skills

Leadership

Teamwork

Customer service

Merchandising

KPI awareness

Job description

Lacoste is seeking a Supervisor in Ellesmere Port to support store management, coach the team, and drive KPI performance. The role focuses on delivering excellent customer service, maintaining visual standards, and promoting Lacoste values.

The successful candidate will lead by example, foster teamwork, and ensure store performance and customer satisfaction while upholding the brand culture. Competitive pay and benefits are offered.