Store Leader — KPI-Driven Growth & Team Excellence

Matalan; Aylesbury; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Pension Scheme

Life Assurance

Employee Assistance Programme

Job summary

Matalan is seeking a Store Manager to lead a high performing team, drive sales and profit, and deliver all KPI targets. You will engage customers with an outstanding service ethos, set strategic operating standards, and champion continuous improvement across the store and with peers.

You’ll focus on developing colleagues, maximise store performance, manage costs, and create a positive, inclusive environment that motivates the whole team.

Qualifications

• Previous retail management experience at a senior level ideally within a volume retailer.
• Demonstrable track record of delivering high standards and KPI’s.
• Proven high standards of customer engagement and service.
• Strong leadership, listening and communication skills.
• Good analytical ability and data interpretation skills.
• Proven ability to develop others.

Responsibilities

• Lead the team to deliver an exciting commercial customer experience every day.
• Engage the store team to be the best they can be through the development of your people.
• Plan consistent operational excellence and compliance that drives productivity and delivers good cost control.
• Drive store performance and maximise opportunities to increase profit.
• As well as retaining our customer base you’ll grow this too, engaging with new customers and driving your team to do the same.

Skills

Retail management

KPI delivery

Leadership

Customer engagement

Data interpretation

People development

Job description

Matalan is seeking a Store Manager to lead a high performing team, drive sales and profit, and deliver all KPI targets. You will engage customers with an outstanding service ethos, set strategic operating standards, and champion continuous improvement across the store and with peers.

You’ll focus on developing colleagues, maximise store performance, manage costs, and create a positive, inclusive environment that motivates the whole team.