Store Leader: Inspire Teams & Elevate Customer Experience

Card Factory; Trafford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Card Factory is seeking a Store Manager to lead a high-performing team at our store. You’ll drive customer-first service, coach colleagues and shape a culture where people feel supported, valued and inspired.

You’ll own hiring, coaching, merchandising and payroll, and collaborate with District and Regional Managers to grow the business, improve operations and celebrate success. This role demands strong leadership, clear communication and a calm, hands-on approach to keep the store moving forward

Qualifications

• Leadership experience leading teams.
• Ability to build a high-performing culture.
• People-first mindset with coaching.
• Strong communication and collaboration skills.

Responsibilities

• Hire, coach and develop store team.
• Merchandising and payroll ownership.
• Drive customer-first service and data-driven decisions.
• Collaborate with District and Regional Managers to grow the business.

Skills

Leadership

Inspiring presence

People-first mindset

Strong communicator

Tech-savvy

Calm and adaptable

Job description

Card Factory is seeking a Store Manager to lead a high-performing team at our store. You’ll drive customer-first service, coach colleagues and shape a culture where people feel supported, valued and inspired.

You’ll own hiring, coaching, merchandising and payroll, and collaborate with District and Regional Managers to grow the business, improve operations and celebrate success. This role demands strong leadership, clear communication and a calm, hands-on approach to keep the store moving forward