Store Leader: Drive Performance, People & Transformation

Marks and Spencer; Shrewsbury; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

20% colleague discount across products

Holiday entitlement (buy extra days)

Discretionary bonus schemes

Defined Contribution Pension Scheme

Life Assurance

Induction and training programs

Wellbeing support

Volunteer day

Job summary

Marks & Spencer in the United Kingdom seeks an experienced Store Manager to own the full operation. You will lead from the front, deliver the retail plan, and create a store where customers love to shop and colleagues are proud to work.

You will build a high-performance culture and drive data-led decision making across commercial, operational, visual and people performance. As a resilient, inspiring leader you will set direction, coach managers, and own change initiatives to deliver a

Qualifications

• Proven leader of large teams in a fast-paced retail environment.
• Delivery focus; accountability for standards, service and results.
• Clear, direct communicator able to take tough decisions.
• Resilient and transformational leader delivering change.
• Strong planning, performance management, and resilience.
• Experience in leading teams to deliver results quickly.
• Proficient with digital tools, data and systems to drive decisions.

Responsibilities

• Lead the delivery of the full retail plan across the store to drive performance.
• Set strategy and direction; ensure colleagues understand their role and targets.
• Own the change agenda and transformation initiatives with pace.
• Build a high-performance culture by coaching managers and developing talent.
• Use data to unlock opportunities, make fast decisions, and drive profit.
• Drive digital adoption and omnichannel capability across platforms.
• Represent the store, ensuring follow-through on areas for improvement.
• Create an exceptional customer journey with standards and engaging visuals.

Job description

Marks & Spencer in the United Kingdom seeks an experienced Store Manager to own the full operation. You will lead from the front, deliver the retail plan, and create a store where customers love to shop and colleagues are proud to work.

You will build a high-performance culture and drive data-led decision making across commercial, operational, visual and people performance. As a resilient, inspiring leader you will set direction, coach managers, and own change initiatives to deliver a