Shopfloor Team Leader - Drive Style & Service

Marks and Spencer; Newport; On-site; GBP 25,000 - 34,000; Full time

Job summary

Marks & Spencer is seeking a Team Manager to lead on the shop floor in Fashion, Home & Beauty, driving standout style, sharp service and strong commercial results.

You will coach and develop a multiskilled team, use data and insight to improve performance, and own standards, safety, availability and operational excellence under pressure.

This role is for confident, people-first leaders who thrive in fast-moving environments and know how to bring the best out of others.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with data-driven decision making
• Coaching and performance-management with clarity and empathy
• Confidence in delivering constructive conversations

Responsibilities

• Lead from the front on the shop floor in Fashion, Home & Beauty to drive standout style, service and commercial results
• Set pace and raise standards while inspiring the team, even under pressure
• Coach, develop and performance-manage team members to bring out their best

Job description

Marks & Spencer is seeking a Team Manager to lead on the shop floor in Fashion, Home & Beauty, driving standout style, sharp service and strong commercial results.

You will coach and develop a multiskilled team, use data and insight to improve performance, and own standards, safety, availability and operational excellence under pressure.

This role is for confident, people-first leaders who thrive in fast-moving environments and know how to bring the best out of others.