Store Leader: Drive Experience & KPIs

Starbucks Coffee Company; Coventry; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

28 days holiday a year

Free drinks and food during shifts

Bean stock options

Comprehensive training

Life assurance

Interest-free loans for rental deposits

Employee Assistance Programme

Job summary

Starbucks Coffee Company is seeking an Assistant Manager to lead operational standards and team engagement in Coventry. In this dynamic role, you will foster a culture of success, guiding shifts to deliver outstanding customer experiences while meeting key performance indicators.

Your leadership will empower team members to thrive, and your insights will help shape the performance of the store. Exciting benefits include competitive pay, training, and employee perks.

Qualifications

• Previous experience in a fast-paced retail or hospitality environment.
• Ability to lead a dynamic team effectively.
• Commercial awareness to translate metrics into actions.

Responsibilities

• Lead shifts with focus on customer experience and commercial results.
• Coach team members and recognize achievements.
• Ensure operational quality and compliance with standards.

Skills

Team leadership

Customer service

Commercial acumen

Coaching

Job description

Starbucks Coffee Company is seeking an Assistant Manager to lead operational standards and team engagement in Coventry. In this dynamic role, you will foster a culture of success, guiding shifts to deliver outstanding customer experiences while meeting key performance indicators.

Your leadership will empower team members to thrive, and your insights will help shape the performance of the store. Exciting benefits include competitive pay, training, and employee perks.