Store Leader: Drive Customer Experience & Growth

Starbucks Coffee Company; Parkeston; Remote; GBP 24,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Free drinks

Employee discounts

Training and development

Job summary

Starbucks Coffee Company is seeking an Assistant Store Manager in a dynamic UK retail environment. You will lead a team on shift, drive commercial results and deliver a first-class customer experience. You’ll translate store data into actions, coach partners and maintain brand standards daily.

With a focus on growth, you’ll manage operations, scheduling and safety compliance while supporting store leadership to achieve ambitious targets and develop your leadership career.

Qualifications

• Experience leading a team in retail or hospitality.
• Strong customer focus and communication skills.
• Ability to translate metrics into actions and drive KPIs.
• Proven ability to coach and develop partners.

Responsibilities

• Lead shifts to deliver sales and world-class customer experience.
• Own KPIs including labour, waste and service quality.
• Coach partners, provide feedback and recognise achievements.
• Ensure safety, brand and operational standards on shift.

Skills

Leadership

Customer service

Team management

Retail knowledge

Job description

Starbucks Coffee Company is seeking an Assistant Store Manager in a dynamic UK retail environment. You will lead a team on shift, drive commercial results and deliver a first-class customer experience. You’ll translate store data into actions, coach partners and maintain brand standards daily.

With a focus on growth, you’ll manage operations, scheduling and safety compliance while supporting store leadership to achieve ambitious targets and develop your leadership career.