Store Leader & Customer Experience Coach

Totallywicked Eliquid; Hull and East Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Branded uniform

30 days Holiday (Pro-Rata)

Ongoing training

Recognition Awards

Holiday Buy and Sell scheme

Learn to Drive scheme

Pension scheme

Bonus schemes

On-site gym (Head office only)

Job summary

A leading retail company in Hull and East Yorkshire seeks a Cluster Manager to deliver exceptional customer service and lead a team to achieve sales targets. The role involves training and motivating staff, maintaining high store standards, and ensuring customers have a welcoming experience. In return, we offer a branded uniform, 30 days holiday, ongoing training opportunities, recognition awards, and various other benefits. Flexibility to work 5 days a week is required.

Qualifications

• Ability to lead and build customer relationships.
• Experience in motivating and coaching a team.
• Flexibility to work 5 days out of 7.

Responsibilities

• Deliver great customer service in line with company standards.
• Accurately process customer purchases and maintain stock accuracy.
• Inspire and mentor team members to achieve objectives.

Skills

Customer service

Leadership

Sales motivation

Problem-solving

Team development

Job description

A leading retail company in Hull and East Yorkshire seeks a Cluster Manager to deliver exceptional customer service and lead a team to achieve sales targets. The role involves training and motivating staff, maintaining high store standards, and ensuring customers have a welcoming experience. In return, we offer a branded uniform, 30 days holiday, ongoing training opportunities, recognition awards, and various other benefits. Flexibility to work 5 days a week is required.