Store Leader

TN United Kingdom; Wrexham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a dynamic team in Wrexham. This role offers an exciting opportunity to drive sales, enhance customer experiences, and develop talent within the store. With a focus on progression and a supportive culture, you will be at the forefront of creating a welcoming environment for both customers and team members. Enjoy generous staff discounts, a contributory pension scheme, and a variety of benefits aimed at supporting your well-being and career growth. If you are ready to take the next step in your retail career, this is the perfect opportunity for you.

Benefits

50% Staff Discount

Uniform Allowance

Wellbeing Solutions

Enhanced Maternity/Paternity Support

Giver Island Scheme

Contributory Pension Scheme

28 Days Paid Holiday

Qualifications

• Proven track record in managing store KPIs including sales and service.
• Experience in recruiting, training, and developing team members.

Responsibilities

• Drive sales and maximize profit while ensuring high standards in store layout.
• Connect with customers to provide a world-class shopping experience.

Skills

Sales Management

Customer Service

Team Leadership

Performance Management

Cost Control

Education

Store Management Experience

Job description

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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department: Retail Management | Employment Type: Permanent - Full Time | Location: Wrexham | Workplace type: Onsite

What We Are Looking For...

• Drive sales & maximise profit - responsible for identifying opportunities to increase your store's contribution. Ensure high standards in store layout, analyze reports, conduct daily floor walks, delegate effectively, monitor competitor activity, and communicate trade feedback at all levels.
• Connect with our customers - ensure every customer receives a world-class shopping experience. Lead by example, motivate your team to provide genuine service, and encourage upselling across all store areas.
• Recruit & retain the best talent - passionate about your team’s development. Recruit, train, coach, and manage performance to create future managers and drive succession.
• Control costs & manage loss prevention - manage payroll efficiently, deter theft through excellent service, and ensure effective stock management controls are in place.
• Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss, and service.
• Be a great communicator across all levels.
• Have great leadership skills.
• Be passionate about delivering a world-class customer experience.
• Previous experience at Store Manager level or as an experienced Deputy Manager seeking the next step.

This Is For You...

• Discount - Generous 50% staff discount & uniform allowance to enjoy our latest products!
• RI Rewards - Benefits, discounts, financial advice, wellbeing solutions, and a bonus scheme through Reward Gateway.
• Island culture - Kindness Cupboards and support from the Retail Trust for Islanders' wellbeing.
• Family Hub - Support for different family setups, including enhanced maternity, paternity, adoption, & fertility treatments.
• Giver Island - Give as you earn scheme, annual Giver Island day, and matched funding.
• Opportunities - Focus on progression and upskilling through training and qualifications.
• Pension - Contributory private pension scheme.
• Holiday - 28 days (UK), 30 days (ROI) paid holiday, plus options to buy additional days.

And yes, we mentioned the discount, right?

Keeping You Safe...

At River Island, we are committed to safeguarding all employees, regardless of age or role. We adhere to the Prevent duty to stop extremism, promote British Values, and foster an environment of mutual respect and tolerance.