Store Floor Manager — Elevate Customer Experience

ARNE; Leeds; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff discount

Health plan

Life assurance

Cycle to work

Tech scheme

Employee assistance

Bonus schemes

Holiday entitlement

Job summary

ARNE is expanding with a brand-new store in Leeds and seeks passionate, customer-focused individuals to join the team. You will be the face of ARNE, welcoming customers, sharing our story, and delivering exceptional service to help shape the future of ARNE.

You’ll contribute to daily operations, stock management, and visual merchandising while driving sales and delivering memorable shopping experiences in a brand that blends minimal design with accessible pricing.

Qualifications

• Previous retail experience in a supervisory or keyholder role.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends and holidays.
• Proactive attitude and ability to work independently.
• Strong organisational skills and attention to detail.

Responsibilities

• Open and close the store, ensuring everything is secure and ready for trading each day.
• Assist in managing daily operations, including stock management and visual merchandising.
• Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
• Support the team in achieving sales goals and key performance indicators.
• Help with training and mentoring new team members.
• Act as a point of contact for shift-related issues in the absence of management.
• Always maintain the cleanliness and presentation of the store.

Skills

Retail supervisory

Communication skills

Interpersonal skills

Fashion interest

Flexible hours

Independent working

Attention to detail

Job description

ARNE is expanding with a brand-new store in Leeds and seeks passionate, customer-focused individuals to join the team. You will be the face of ARNE, welcoming customers, sharing our story, and delivering exceptional service to help shape the future of ARNE.

You’ll contribute to daily operations, stock management, and visual merchandising while driving sales and delivering memorable shopping experiences in a brand that blends minimal design with accessible pricing.