Customer-Experience Retail Sales Specialist

ARNE

Leeds

On-site

GBP 18,000 - 24,000

Full time

14 days+
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Benefits offered by this job

Sunday Times Best Place
32 days holiday
Birthday off
Staff discount
Uniform allowance
Bonus schemes
Health cash plan
Life assurance 5x salary
Cycle to Work
Tech Scheme

Job summary

ARNE in Leeds is seeking enthusiastic, customer-focused colleagues to join our team as a in-store assistant. You will welcome customers, share our brand story and deliver exceptional service as we launch a brand-new store in Leeds following our Liverpool ONE flagship.

You will build rapport, understand customer needs, and recommend products from our curated range. The role requires flexibility for evenings, weekends and peak periods, with opportunities to grow as ARNE continues to redefine

Qualifications

  • Engage with customers to deliver exceptional in-store service throughout the full customer journey.
  • Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
  • Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
  • Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
  • Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
  • Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures
  • Support loss prevention by remaining vigilant on the shop floor.

Responsibilities

  • Engage with customers to deliver exceptional in-store service throughout the full customer journey.
  • Build rapport with customers whilst identifying customer needs and recommend suitable products based on product knowledge, best sellers and new arrivals in store.
  • Confidently handle customer enquiries, complaints, and after-sales support to ensure satisfaction and loyalty.
  • Stay informed on product launches, promotions, competitor activity, and retail trends to drive sales performance.
  • Work collaboratively with the store team to achieve sales targets, promote key campaigns, and maintain high visual standards.
  • Operate tills accurately and responsibly, processing purchases, refunds, and exchanges in line with store policy and procedures
  • Support loss prevention by remaining vigilant on the shop floor.

Skills

Excellent communication
Customer service
Retail experience
Cash handling
POS systems
Team collaboration
Attention to detail

Job description

ARNE in Leeds is seeking enthusiastic, customer-focused colleagues to join our team as a in-store assistant. You will welcome customers, share our brand story and deliver exceptional service as we launch a brand-new store in Leeds following our Liverpool ONE flagship.

You will build rapport, understand customer needs, and recommend products from our curated range. The role requires flexibility for evenings, weekends and peak periods, with opportunities to grow as ARNE continues to redefine

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