Store Floor Lead — Elevating Customer Experience

ARNE; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Health plan

Holiday entitlement

Staff discount

Bonus scheme

Health cash plan

Life assurance

Marketplace discounts

Employee assistance

Cycle to work

Tech scheme

Job summary

ARNE is expanding with a brand-new London store and seeks passionate, customer-focused individuals to join the team. You will welcome customers, share ARNE's story, and deliver exceptional service while supporting store operations, sales, and merchandising.

Candidates should bring supervisory experience, a keen eye for fashion, and a proactive, detail-oriented approach. The role offers weekend availability and the chance to grow with a growing brand that values diversity, inclusivity, and

Qualifications

• Previous experience in a retail environment in a supervisory or keyholder role.
• Excellent communication and interpersonal skills.
• A keen interest in fashion and retail.
• Ability to work flexible hours, including weekends and holidays.
• Proactive attitude and ability to work independently.
• Strong organisational skills and attention to detail.

Responsibilities

• Open and close the store, ensuring security and readiness for trading.
• Assist in daily operations including stock management and visual merchandising.
• Deliver exceptional customer service and engage customers to enhance their shopping experience.
• Support the team in achieving sales goals and KPIs.
• Help train and mentor new team members; act as shift contact in absence of management.
• Maintain cleanliness and presentation of the store.

Skills

Retail supervisory experience

Strong communication

Interest in fashion

Flexible hours

Proactive attitude

Organizational skills

Job description

ARNE is expanding with a brand-new London store and seeks passionate, customer-focused individuals to join the team. You will welcome customers, share ARNE's story, and deliver exceptional service while supporting store operations, sales, and merchandising.

Candidates should bring supervisory experience, a keen eye for fashion, and a proactive, detail-oriented approach. The role offers weekend availability and the chance to grow with a growing brand that values diversity, inclusivity, and