Store Floor Leader — KPI-Driven Sales & Service

Liverpool FC; Chester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Contributory pension scheme

Life Assurance

Discounts and exclusive offers

Free LFCTV GO access

Holiday entitlement (25 days + bank)

Job summary

Liverpool FC in Chester is seeking a Senior Sales Advisor to join our store team. You will work closely with store management to drive performance, manage departments, and maintain high customer service standards.

The role involves leading a team, handling tills and daily handovers, and supporting promotions and product launches. A fast-paced environment and strong product knowledge will help you succeed.

Qualifications

• Experience leading a retail team.
• Strong customer service orientation.
• Excellent numerical and analytical skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Achieve store targets and KPIs.
• Manage shopfloor, stock and service standards.
• Handle till operations including cashing up and banking.
• Lead keyholder duties during shifts.
• Support promotions and product launches.
• Provide initial training and induction for new staff.

Skills

Leadership

Retail experience

Team motivation

Customer service

Numerical skills

Analytics

Problem solving

Detail oriented

Teamwork

Decision making

Job description

Liverpool FC in Chester is seeking a Senior Sales Advisor to join our store team. You will work closely with store management to drive performance, manage departments, and maintain high customer service standards.

The role involves leading a team, handling tills and daily handovers, and supporting promotions and product launches. A fast-paced environment and strong product knowledge will help you succeed.