Store Experience Specialist

JD Sports Fashion PLC; Norwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Sports Fashion PLC in Norwich is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You’ll greet customers confidently, keep displays sharp, replenish stock, and support daily store operations.

In a fast-paced retail environment, you’ll work with a friendly team, learn product knowledge, and provide great service to meet customers' needs. You’ll follow store procedures, maintain presentation standards, and support daily operations.

Qualifications

• Ability to adapt communication style to different people.
• Positive attitude with good interpersonal skills and teamwork.
• Willingness to learn and follow company procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Identify customer needs, promote suitable products and complementary items.
• Maintain high standards of customer service and store presentation.
• Replenish stock and ensure products are displayed correctly according to company standards.
• Process transactions and assist with stock processing and deliveries.
• Use in-store systems and follow health and safety requirements.

Skills

Customer service

Communication

Teamwork

Organisation

Adaptability

Job description

JD Sports Fashion PLC in Norwich is seeking a Store Colleague to help deliver outstanding customer experiences on the shop floor. You’ll greet customers confidently, keep displays sharp, replenish stock, and support daily store operations.

In a fast-paced retail environment, you’ll work with a friendly team, learn product knowledge, and provide great service to meet customers' needs. You’ll follow store procedures, maintain presentation standards, and support daily operations.